We where looking for a carvery to go to in Donegal as treat for a day out. On the recomendation of a friend we booked on line. So went today and it was the most wonderful experience, from start to finish the service was exceptional. The food was just superb for a carvery standards, and the Manager Eamon was so attentive to all his customers he even came over to our table to welcome us to the Hotel. And it was so inexpeneive around 20 euros per head fantastic value for money. The next time we go back we're staying the night, Can't wait to return

I was visiting Donegal to see some friends who have recently relocated there. I couldn't decide to book the Central or the Abbey but couldn't see any difference so on impulse I booked The Central. Boy was I sorry. When I arrived, the girl at the desk seemed less than interested in me or any aspect of her job.She rang up to housekeeping to see if I my room was ready and when it was proceeded to tell me payment for the room was upfront!!! In all the hotels I've stayed in, and there's been a lot, I've never been asked to pay upfront.
I checked into my room regardless, it was stifling warm, radiator blasting and the window open. TO say it was basic, is being nice!! I was woken at 2.30am that morning to some other guest outside my door on the phone , speaking loudly, with the person on the other end on loud speaker. I couldn't get back to sleep with this and the unbelievable heat coming from the radiator, which was still on full blast. The knob for turning it off was broken and nowhere to be seen. The next morning things only got worse - when I arrived down for breakfast, I was told they were serving breakfast at the sister hotel next door!!!!!!!!!!!!!!!!!! I know it's only next door, but C'mon!!!! Basically from what I can tell, the 2 hotels are owned by the same people and if the Central doesn't have many guests, they push them into the one hotel for breakfast!!!!!!!!!!!!
Breakfast doesn't even get a mention....
Now I know why they ask for payment up front!! And to top it all off.... not once was I asked was I ok for everything, did I need assistance with my bags, did I have a car that I needed directions to a parking space for!!
Terrible service in an awful hotel and what's more - they put me in the worst room in an almost empty hotel!!! I can't say anything good about this hotel unfortunately.

We booked a last minute night away to Donegal from Dublin. The hotel claims to have been done up recently, but it was not evident from what we saw. The room was roasting warm with the heating turned down..... The shampoo/soap in the bathroom was in a little plastic packet and reeked of coconut - you wouldn't wash your dog with it. We went for dinner and when we got back we returned to a dance in the hotel right below our room.... We rang down to ask for the room to be swopped and today 4 days later we are still waiting for an apology. This was bizarre as the hotel was empty, so how a desk clerk thought it appropriate to book us in right above the dance space........

When we went downstairs the next morning for breakfast we were told to go to the neighbouring hotel. Breakfast was poor. The bacon was inedible, so were the beans. It turned out the promotional photos used for the Central was in fact this neibouring hotel....

I would not recommend this hotel at all. It is poor value.

Six of us booked in for the New Years Eve bash. The cost of €69 per head was good value as it included all drinks. the food, service and entertainment was superb.
Well done The Central, we look forward to booking this year.


Daniel Breslin, Bedfordshire, England.