The staff at the Commons Inn are great. They are enthusiastic, friendly and helpful. They deserve better. They have to work in a 'hotel', on which the owners clearly don't feel the need to spend money.
There are good reasons why this establishment is not registered with any externally accrediting tourist body.
When we were there for just one night for a business meeting, the reception staff had to admit every guest to their rooms each time as the key machine had been broken for several days and had been sent away to Italy!
The room carpets felt unclean and the tiled public areas smelled of disinfectant. Unwatchable TV reception, a hole in the plastic bathroom wall (yes the bathroom walls are made of plastic) and a spider crack in the loosely fitted hand basin in the bathroom. Everything was very clean, so the housekeeping staff (also very pleasant) clearly thoroughly clean the shoddily- fitted rooms to their best ability.
Cracked glazing in the doors on the way to breakfast, where the toaster was broken. The waiter upon being asked, did get chef to toast some bread 'old style'.
Again, no problems with food or service. On a side note, my vegetarian colleague asked for no sausage or bacon or meat on her breakfast. It arrived meat free apart from the black and white pudding. Fortunately she saw the funny side.
It's a motel, which isn't particularly good value for a business overnight stay and with the owners spending no money on it, anyone looking for a holiday hotel, would be disappointed.
The service from the EXCELLENT STAFF save the owners from a more formal complaint.
Room Tip: Ask for a room at the back, away from the road.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
