We arrived on the evening of Friday 3rd June, but there was no adult available to check us in. We had to make a phone call and was told by the lady in charge that she was out, but her son (approx age 10 years) would let us in. We live in England, and if that happened here, we would have to call the Police and Social Services. If I was a lone male, I would definitely have not stayed. We were put into a dreadful room, no chairs, no hangers in the wardrobe, and the ceiling was so low on one side of the one risked a head injury if no ultra careful. The wardrobe looked as though it had been rescued from a Skip. It was very badly marked, the doors did not meet, and its overall decor was very shabby.
We did not know until we were leaving that we could have made a drink in the dining room so we just went without.
The breakfast was poor. We got the feeling that we should have served ourselves to a continental breakfast.
When we were checking out, we learned we could not pay by card, so had to travel to Douglas to a cash point to get sufficient money to pay the bill. A local cash point was not working.
We will definitely not stay there again.
Room Tip: Book another establishment.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
17 November 2011
I am very sorry to hear that you did not enjoy your night at our B & B , but I would like just to clarify a few matters with regard to your review. Firstly, my son is 14 years of age, not 10, and is more than capable of showing guests to their room. We are never more than 5 minutes away. Secondly, all the rooms here have now been refurbished , with new built-in units and free standing furniture, and are now, and always have been very tastefully decorated. As regards breakfast, this now has also been revised and we offer our guests' a choice of Full Irish or Continental Breakfast , the logic behind which is to allow guests decide wether they would like to have breakfast at a set time, and/or avail of a "lie-in" if they felt like doing so. Also, people are informed everytime upon 1st contact, that we do not accepted credit cards, None of the B&B's in the area accept them however, there is an ATM just a 2 minute walk away across the road, so this has never ben a problem to anybody .We do accept cash or cheques (with a cheque card)
I am truly sorry that you did not enjoy our hospitality, but please feel free to come and stay as our quest should you find yourself in Cork again, and see if our improvements live up to expectation.
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