Our second visit and much anticipated. The first visit was for one night, this was three. We arrived early and a coffee filled the time until our room was ready.
The hotel is as wonderful as many of the comments explain, particularly the reception, bar and restaurant staff. Special mention to Michael the doorman who met and escorted us over the threshold and delivered our bags to our room. The many coffees, lunches and just relaxing in various sofas, armchairs and quiet corners made it a wonderful few days for three of us to relax and catch up.
One of our party had a light in the room that would not turn off, the electrician was off duty after 1pm but covered it in sticky tape...very 5 star!!
If I had to look for one area of improvement, I would point to the housekeeping. In a 5 star hotel one does not expect to run out of shampoo, or share one bar of soap between the bath and the sink for two people, carefully ensuring it lasted the distance for the three nights. We also had to chase down an extra pair of slippers and the promised coffee machine never materialised. It is in the little things that one finds the irritations. This visit I would say that it was more 4.5 than 5 star.
So thank you for a memorable stay, we will come again, a great shame on the miserly amount of bath products...next time should we bring our own?
- Hayfield Manor Cork
- Hayfield Manor
- Hotel Hayfield Manor
