I stayed here recently with my husband in one of the hotels suites and it was awesome. The room was large and well appointed with 2 tv's in it, something I have not seen in a hotel room before! We were greeted on our arrival to the hotel by the head receptionist who was very warm and gave us a real Irish welcome! It was of 3 hotels we stayed in on our vacation in Ireland and between the staff and the setting it was definetly the best. We will be back!!

I had heard a lot about this hotel from friends and colleagues.......newly done up, fab rooms etc.... My wife and I decided to go to Cork for a weekend break from the kids, my wife is also from Cork so we thought we'd visit her family too and kill 2 birds with the one stone, so to speak. When we arrived and walked into the reception (quite a trek from the car park might I add) we started to marvel at the interior. It was so new and fresh and modern. We approached the desk to check in only to be met by the most unfriendliest welcome ever, in fact there wasn't even a welcome, more like a robotic speech. It was as if she thought we were beneath her and it was a hindrance and a chore to check us in. Her tone of voice when we asked questions was just atrocious. I even checked her name badge as I was going to mention it to the Manager but when I realised she was the HEAD receptionist I couldn't believe a person of such a senior roll was carrying on like this and worse again, getting away with it, I thought if this is the attitude of the head receptionist I can only imagine what the others are like. Thankfully her attitude was not the same as the other staff and we did quite enjoy our weekend afterwards. All of the other staff were extremely nice and helpful, i'm thinking maybe this person should be sent to anger management or something, a disgrace to what a receptionist should be in my book which is friendly and helpful. I can't say I wouldn't go back there but i'd be quite nervous if I was faced with her and her glares again! Thankfully, when we were leaving we were were dealing with a different person and she was perfect, courteous, polite and cheery, maybe she could give her colleague a few tips on customer service!!!!

Situated 10 minutes max from Cork Airport this hotel is in prime location for day trips into Cork City centre and the surrounding areas.
The rooms are spacious, most with a double and single bed in the room, amazing facilities with a high class shower and bath tub, the changeable neon lights around the corner of the ceiling ooze class.

This hotel is advertised as being in nine acres of gardens, no mention of it being next to a major motorway. Would not have picked it if had known this.We were above banquet and conference entrance which was noisy early hours of morning with people congregating outside when leaving.
good points
Lovely big well designed bedrooms
Has a leisure club
Well located for most of Corks tourist sights
Free wireless- bonus wasnt expecting this
Plenty of parking

Bad points
Noise, being next to a motorway
Rude and unhelpful receptionist
No late breakfast for weekends 7-10am
Basic breakfast room service, toast and tea/coffee no hot food
Badly signposted on approach with hotel on left
Not well signposded to reception