If I travelled to cork again I would rather sleep on the street than stay in the Imperial. We were part of a group booking that stays there every year for the past number of years. I got the impression that the staff felt that they had a right to this booking and were not interested in helping me out in any way. I was told that that the 'group' had a special rate yet when I searched their website I found that the rate being charged was far cheaper than the special deal given to our group. (over 80 people). When I asked for this deal, the girl on reception (louise i think - but could be wrong) actually argued with me and was sarcastic to the last when I demanded the rate quoted on line.
I was to have a superior room, but ended up in a shoebox of a room where I had to put the ironing board on the bed to iron my clothes.
Breakfast was cold, lacking inspiration and overall very poor.
i would never book this hotel again.
- Imperial Hotel With Escape Salon
- Imperial Hotel Cork
