Myself and my partner stayed here for one night for a wedding we where attending, i had asked of a spacious room which we definitely recieved the "biggest hotel room we have ever stayed in" The bed was also very large and very comfortable ,staff where mostly friendly apart from at breakfast where a female member of staff who seemed to be in charge of the breakfast room was very abrupt and we felt hurried also where not offered a drink top up. breakfast it's self was among the best i have ever had in a hotel i had potched egg ayrshire bacon and toast and beans mmmmmm.
The hotel grounds are very nice
We stayed in the annex building which was cheaper but the rooms where still nice, the interior on the main building has a very scottish, cozy and had a luxurious feel to it .
.we would definitely stay here again if we come back to Ayr

Do not expect any assistance from management when things go wrong. Staff are very attentative when taking your money but do not expect any refund or recompense if you have to cancel, for ANY reason. Despite repeated promisses management fail to return calls.
We booked the Grand Hogmanay Ball with 15 others in our party, as we have done for several years. The £160 per couple is paid well in advance.
My wife and I had to cancel as my mother-in-law passed away, unexpectedly, on Christmas morning after a short illness. Her funeral service was on December 30th, the day before this Ball. For obvious reasons we were unable to attend this party night.
We contacted the hotel to request a refund or other recompense and got the run-around from the start. Despite numerous phone calls and personal visits it took well over a week to eventually speak to the General Manager, Michael Bayliss. He stated that "It is company policy that under NO circumstances do we give refunds". He told me he would speak to the "Executive Manager" (I learned today that there is no such person at this hotel) for a final descision and call me back. I am still waiting!
There must be something seriously wrong at this hotel when they cannot refund £160.
There are many other equally good/better hotels in Ayrshire and we will be spending our money elsewhere next time.

only ever stayed in the hotel rooms so can't say anything about the annexe.As ever our room was spotless with (nearly)all the amenities one could wish for: this time no bathrobes.Also no small cloth hand towels in the public lavatories.Tried the complimentary shoe polish overnight-excellent.Breakfasts superb:dinner menu could do with a few new additions, but dishes were of very good quality and we enjoyed thoroughly.

staff at this hotel terrific.good rooms.food fantastic.half board option great value.will stay again.