I bought vouchers for this hotel through "itison"and got an excellent deal, wasn't expecting too much as the deal was incredibly cheap.
The hotel was pleasantly surprising in that the rooms were very clean , comfortable and well equipped. We had dinner in the restaurant where they had a special deal on - if you bought 2 courses and a bottle of wine per couple you received £10 off and the food proved to be excellent.
All the staff on reception, in the restaurant, at the bar and the ever busy cleaning staff were extremely pleasant and worked really hard to make our stay memorable. Our special thanks to Kirsty in the restaurant her customer service was second to none.
The recession is certainly beginning to bite but this hotel is working very hard make sure they survive and if hard work and great customer service are the key they have nothing to worry about..........
- Horizon Hotel Ayr
