I was given a Groupon voucher as a christmas gift which was valid 7 days a week until 30/4/12. I tried to book for the last weekend in April but was told that there is nothing left. I then tried for any available Friday / Saturday from Feb - Apr - once again, nothing. I was basically told to come midweek or lose it but, unforunately, due to work commitments I am unable to go midweek. Not the best customer service experience i've ever had as I feel the hotel has not tried to resolve this situation & it has been a complete waste of money, hence the disappointing review. Also wonder if anyone has been in the same situation re this?
- Savoy Park Ayr
- Hotel Savoy Park
