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Station Hotel Ayr – reviews, photos

3.0 of 5
Burns Statue Square, Ayr KA7 3AT, Scotland
Hotel amenities
Station Hotel Ayr
Ranked #23 of 24 hotels in Ayr
2.5 of 5 stars 134 Reviews
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134 reviews from our community

What travellers say about this hotel
  • Good value(5)
  • Night porters(4)
  • Weekend break(3)
  • Next morning(3)
  • Great location(3)
Traveller rating
    15
    32
    14
    23
    50
Only show reviews for Family (23) | Couples (57) | Business (7)
Date Rating
1 review
3 helpful votes 3 helpful votes
“OMG”
1 of 5 stars Reviewed 29 January 2012
3
people found this review helpful

I was there with a party of 20 and lunch and dinner was pre booked . Lunch can only be described a kiddies birthday buffet with
£1.00 a head budget , then came dinner frozen fish ( there was more breadcrumb than fish frozen chips and frozen mixed veg . I had to send the meal back as it was cold , got a new meal and that was as bad . I am not even going down for breakfast , I am going to the supper market instead

  • Stayed January 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask shazzao6 about Station Hotel Ayr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
glasgow
1 review
“Good for a short break!”
4 of 5 stars Reviewed 31 December 2011

Stayed here between xmas and new year for a couple of days. The hotel is what it is. Cheap and cheerful. If you want a fancy hotel then book exactly that because at 50 quid a night you shouldnt be expecting much. Initially seen reviews on here and thought i had made a huge mistake booking the place but it was fine. Our room had no lights so five minutes moved us to a larger family sized room two doors along - no problems. hotel was quiet and the decor is just as it is in the pics. good big towels and good sized bathroom. Breakfast was fine but basic - choice of cereal, fruit juice, toast and a cooked scottish breakfast if desired which was nice but again basic.
Excellent location and handy for pubs, restaurants, shops, station and there is a cinema across the road. My only gripe is that when we arrived there was a deal of 2 people for 2 nights dinner, bed and breakfast for £99.00 when i had booked bed and breakfast for £100.00 for 2 nights.
Will be back and thank you for a nice stay!

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask stewart m about Station Hotel Ayr
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Whitley Bay, United Kingdom
Top Contributor
65 reviews 65 reviews
Reviews in 14 cities Reviews in 14 cities
46 helpful votes 46 helpful votes
“Well Looked After”
4 of 5 stars Reviewed 18 December 2011

Can i say our party which stayed last weekend at the hotel were well looked after and all the feedback was positive. The head of reception Toni was very helpful.

  • Stayed December 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask timsc-62 about Station Hotel Ayr
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amity
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Scotland's Answer to 'Fawlty Towers' Not worth £40!”
1 of 5 stars Reviewed 12 December 2011
2
people found this review helpful

I stayed at this Hotel at the weekend as i had a Christmas Party to attend and i fancied staying over with my colleagues who were also staying here.
Upon entering i dealt with the young man behind the reception who was very pleasant to deal with,
he kept me waiting for ten minutes as their was a problem with Room '205' what unfolded before me was like something straight out of yes you've guessed it 'Fawlty Towers!

The male receptionist suddenly had an onslaught of guests checking in to deal with,
i felt embarrassed for him as his fellow co-workers had more interest in looking at the forthcoming work rota than assisting their fellow colleague,

the two workers were anything but professional, their appearance was anything but presentable, they were anything but pleasant towards myself or any one else checking in, they also swore in front of myself and the other guests who were also privvy to the 'Fawlty Towers-esque' antics!
inbetween dealing with other guests and his uncouth colleagues 'Manuel look alike 'Ivan' appeared on the scene to come and fix the door to '205!
I was eventually beckoned by this non-speaking Eastern European to the room where he spent at least half an hour 'fixing' the door! which involved him hammering and tinkering with tools to fix the door.
Eventually the door was fixed and i unpacked, upon first appearance the room was quite warm and was very tidy, apart from the area containing the TV which has seen better days! One of the bottom drawers was missing which really looked bad,
the facility for making Tea and Coffee was hastily arranged, i was horrified to see that there was no bottled mineral water available to fill the tiny kettle.

the bathroom was clean but apart from the soap their was no other Toiletries available.
The shower was basic and not up to modern standards it was a test of skill to try and not get scalded by the very hot water!

My major concern of the room was whilst i was standing admiring the 'view' of the hustle and bustle of Ayr on saturday night which mostly consisted of drunken Lager louts singing aloud! whilst looking out i felt water dripping on to my head! i couldn't believe my eyes as i looked up their was water leaking from the upper window sill which had a visible crack!
i was horrified to see that the curtains were damp and dis-coloured from dampness! this sight truly unnerved me!
The bed was fresh and clean, but the matress was lously as were the pillows,
Breakfast was barely adequate, but i ate what i could as i was running late,
i would of complained to the staff but why bother? they wouldn't give a damn!
I paid £40 yes £40 to stay here, believe me it's not worth it at all!
the Station 'Hotel' needs a kick up the proverbial backside i wouldn't stay here again if my life depended on it!

  • Stayed December 2011, travelled solo
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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“A great week of rest and relaxation.”
5 of 5 stars Reviewed 21 November 2011

Got dropped off on the Saturday and spent a wonderful week in this lovely old hotel. The room was recently decorated, clean and comfortable. The staff were excellent, and the food was marvellous. There was the odd whiff of paint now and again, but nothing to worry about as the place was obviously being revamped. We were picked up the following Saturday, and reluctantly headed home. We wouldn't hesitate to stay here again.

  • Stayed May 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Station Hotel Ayr

  • Swallow Station Ayr
  • Hotel Swallow Station
Address: Burns Statue Square, Ayr KA7 3AT, Scotland
Price range (per night):* INR6,217 - 8,401

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Station Hotel Ayr
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