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Ramada Glasgow Airport Hotel – reviews, photos

3.0 of 5
Marchburn Drive | Glasgow Airport Business Park, Paisley PA3 2SJ, Scotland
Hotel amenities
Ramada Glasgow Airport Hotel
Ramada Glasgow Airport Hotel
Ramada Glasgow Airport Hotel
Ramada Glasgow Airport Hotel
Ramada Glasgow Airport Hotel
Ranked #4 of 8 hotels in Paisley
3.5 of 5 stars 138 Reviews
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138 reviews from our community

What travellers say about this hotel
  • Car park(4)
  • Friendly staff(3)
  • Sofa bed(3)
Traveller rating
    36
    39
    26
    23
    14
Only show reviews for Family (27) | Couples (36) | Business (32)
Date Rating
Kettering
Top Contributor
66 reviews 66 reviews
Reviews in 45 cities Reviews in 45 cities
23 helpful votes 23 helpful votes
“Ok airport hotel - sort out temperature though”
3 of 5 stars Reviewed 2 February 2012

Stayed here one night before an early flight out of GLA. It's close to airport, buy has M8 running between it and hotel. £2 for transfer from airport is extorionate for a 1 min journey - walked but no paths so had to cross on verge under motorway, which wasn't great. Room was average - oddly decorated, bed ok but not great. Thin duvet - was so cold -9 outside had to use two blankets. Window had been left open so took hours to warm up - had to ask for instructions on getting heater working. Tv was ok but basic channels and pay movies. Bathroom was good - wet room and higher standard than room fittings. Room was dark even with lights on, and no curtain but a mirrored screen which was odd to slide over window - felt likewas entombed in a mirror room at points. Food for dinner was surprisingly good Italian, free wifi downstairs but intermittent. Pay isdn in room - shame! Would probably stay here again, although not if could get into holiday inn or holiday inn expresses opposite terminal on the right side of motorway.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TravellingBen about Ramada Glasgow Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank Long, General Manager at Ramada Glasgow Airport Hotel, responded to this review
3 February 2012
Dear Guest

I very much appreciate your comments following your stay at the Ramada Hotel Glasgow Airport.
It is disappointing that the walk through to the hotel from the terminal is not a little better, unfortunately it is out with my direct control. I am always encouraging the authorities to consider alternatives but due to the road layout it is very difficult to provided a better solution. That is why we have requested an out side contractor to provide a safe, comfortable transport service for the benefit of our guests. There is a cost factor to this service but it is at present the best alternative and one the hotel recommends.
I was disappointed to read your comments about the comfort of your bedroom but if you had advised my front office team I know that they would have provided you with another room, more to your liking.
Thank you for your kind words towards my food and beverage department and I will ensure that it gets the recognition that it deserves.
Once again thank you for taking the time to advise me of your experiences and I do look forward to meeting you on your next visit.

Yours sincerely

Frank Long
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Just what I needed before a flight”
4 of 5 stars Reviewed 13 January 2012

I stay in airport hotels regularly and this is one of the best. Good food, excellent room and a great member of staff in the bar who had a bit of Glaswegian patter.

Had read some of the reviews and was a bit dubious but how wrong I was. I fly from Glasgow fairly regularly and I now have a new place to stay.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lsman about Ramada Glasgow Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank Long, General Manager at Ramada Glasgow Airport Hotel, responded to this review
16 January 2012
Dear Guest

Thank you for you kind words towards the hotel. It is always nice to receive such comments.
We always try our best to make our guests as comfortable as possible through out their stay.

I look forward to meeting you on your next visit.

Regards
Frank Long
General Manager
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Glasgow, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Oh dear no change here”
1 of 5 stars Reviewed 12 December 2011
3
people found this review helpful

I took a one night stay before an early morning flight the next day

A trainee was on the desk alone. Whilst wiling she seemed nervous and falied to greet me with any warmth or confidence sadly

She failed to tell me that the car parking was £4 per night ot that I needed a £2 voucher for the bus to the airport

Result of thre latter was that next morning I was (eventually) on the bus and thrown off as I had no voucher. I then had to go and get one from Reception

Bus incicentally was supposed to run every half hour yet was nearly 25 minutes late and the driver was surly and rude and drove stupidly fast with no apology for his rank tardiness

Would I stay again ?NO! I stayed here about three years agio and vowed I wouldn't come back due to the previous bad experience

Room was okay but oh so noisy. You can hear the motorway traffic

So go elsewhere at Glasgow airport be treated well and sleep nicely!

Room Tip: away from the motorway side
See more room tips
  • Stayed December 2011, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Blandorum about Ramada Glasgow Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank Long, General Manager at Ramada Glasgow Airport Hotel, responded to this review
31 December 2011
Dear Guest

Please accept my sincere apologies for the poor service that you received on your recent visit to the hotel. I welcome your comments as it is through such feed back that assist me in identifying areas that need further training in order to meet all our guests expectations.
I accept full responsibility for allowing a trainnee to be on their own. Clearly further training is required. This matter will be addressed immediately.

I will too speak with the coach company in question and I will expect a full and detailed response from them as to the reasons why the delay.

I would be grateful if you would give the hotel another opportunity in accommodating you in the future so you can see the improvements made since this visit.

Yours sincerely

Frank Long
General Manager
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“restaurant really disappointing”
2 of 5 stars Reviewed 29 November 2011
1
person found this review helpful

we stayed here on 26th november after a day of christmas shopping, we decided to eat in the restaurant due to the terrible weather and because the hotel's website boasted about the Italian menu and wood burning oven for the pizza's. This turned out to be a big mistake, the pizza oven wasn't working but we weren't advised about this when ordering, my pizza came out directly after our starters were cleared away only to be raw, the base was uncooked and it was more the size you would expect if it was from a kids menu, it didn't even fill the plate - it was terribly over priced. The waiting staff didn't seem to have a clue either about the specials or drinks, and didn't seem interested in their customers. The restaurant and bar area is not ideal as you are right in the middle of the foyer with a draft hitting you every time the front door opened, not a relaxing atmosphere at all!!! The breakfast was just as shocking with it being a self service which wasn't even warm, apart from the fried eggs which were made to order and that was at 9am, wouldn't like to see it at 12pm. What I can't understand is with breakfast being served over such a long period, would it not be more cost effective and better for the customer for the breakfasts to be cooked to order (rather than the waste of uneaten food). Although we had no complaints about the room, the food was definatley over priced and not value for money, you have to even pay for the car park which is just shocking. We were disappointed with our experience at this hotel, and had thought that we would have used this hotel before flying out on our next holiday but we would not consider that now.

  • Stayed November 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask lcameron_11 about Ramada Glasgow Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank Long, General Manager at Ramada Glasgow Airport Hotel, responded to this review
5 December 2011
Dear Guest,

Thank you for taking the time to forward your comments relating to your stay at the Ramada Hotel Glasgow Airport.
Please accept my sincere apologies for the drop in standards and level of service that was provided on this occasion. Your comments have been taken very seriously and corrective action will take place to avoid future recurrence.
I would ask you to consider staying at the hotel again and allow me the opportunity in showing you that the comments that you have provided will have been acted on.

Yours sincerely

Frank Long
General Manager
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Inverness, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“decent business stopover and close enough to airport”
4 of 5 stars Reviewed 28 November 2011 via mobile

have stayed there twice and arrived late so missed use of restaurant twice despite it being within advertised serving times on both occasions. apart from that no real probs or concerns. only used bed and breakfast facility which was good.

  • Stayed November 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask lowfam about Ramada Glasgow Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank Long, General Manager at Ramada Glasgow Airport Hotel, responded to this review
5 December 2011
Dear Guest,

Thank you for your comments regarding your recent stay with us. I do apologise for the uncertainty of the restaurant times but be assured that I will investiget this immediately.
Perhaps on your next visit you will have the opportunity in experiencing the Bagio dinner menu.

I look forward to welcoming you back.

Yours sincerely

Frank Long
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Ramada Glasgow Airport Hotel

  • Ramada Abbotsinch
  • Ramada Glasgow
  • Glasgow Ramada
Address: Marchburn Drive | Glasgow Airport Business Park, Paisley PA3 2SJ, Scotland
Price range (per night):* INR3,790 - 6,298

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