My husband and I booked this hotel for 1 night .It was a last minute booking on late rooms.com.We had been here before about 20years ago so had an idea of what we were coming to.
The hotel has partly been refurbished reception and bar/restaurant area and I believe some rooms have been tidied up to a high standard and are very contemporary .

Our room was a twin room which hadn't been upgraded yet. It was fine for what we wanted. Just a bit tired few cobwebs but lovely and warm.
There was the option to eat in the restaurant for a discounted rate offered because we came through late rooms.com. The meal was fault less friendly staff and very accommodating .

Great evening entertainment****

Leisure facilities were a bit disappointing . Great pool and jacuzzi but sauna out of order and the changing rooms a bit tired.

Breakfast was fine. Lovely reception area ideal for reading papers and gathering your thoughts.

Friendly staff especially Frank from the bar and restaurant area a real credit to the hotel. He seems to interact with everyone.

Just had a 5 day Shearings coach holiday staying at the Pitlochry Hydro. The hotel was excellent. The public rooms are all comfortable and nicely decorated. Good choice of food served by pleasant attentive staff. Bar service very efficient, there was no queue at all despite it being all-inclusive! Our driver, George, was very professional and knowledgeable and provided commentary throughout. Thank you and well done to all, we will definitely be returning!

Staff friendly & efficient. Food good choice and plentiful, quick service by pleasant waiters. Choice of meal times and tables of choice despite being with a coach party. Entertainment every night. Room although a single was large and comfortable if a little dated. Only problem it overlooked the kitchen and waste bin area which made it a bit noisy at times. Access for me as a disabled person was good. Not convenient to town centre for elderly or disabled but taxis were cheap. Would go again without any qualms.

Arrived about 10 minutes after booking on laterooms. Not a great price, but for what we got, I think it was fair. We arrived late on, so did not have dinner, and therefore cannot comment on that aspect of the hotel.

The reception and bar area are quite newly refurbished from the looks of things. There was entertainment on when we arrived, and a few people enjoying it, but nothing we were interested in, so it was nice that there was an area further away from this for us to look at what we would be doing tomorrow, while enjoying a couple of glasses of reasonably priced wine, and using the free wifi.

The room we were allocated was a large room, and I had been warned that I would need to put the heating on, so the fact that the room was cold was not a problem, especially as I despise overheated hotel rooms!

It was however quite dated, but I understand that there is a programme of refurbishment. So this won't be an issue for long. The bathroom was clean, but very shabby. Again, the refurbishments will take care of this. Oh, and the bed was very comfy (after reading a few reviews on here, we were worried - but think it may be a brand new bed)!

Breakfast was well presented, with attentive staff, and all the staff we met clearly work very hard, and were cheerful in their dispositions.

All in all, I would say that while not being the best hotel in the world, we paid a very good rate and received excellent service, and what more could you ask for? Once the hotel has undergone the rest of the refurbishments, I have no doubt that it will be a jewel in Pitlochry's crown, especially if they look after those members of staff we met (especially the lovely gentleman who checked us in - white hair - seems to be ALWAYS there!!!!)