Booked room late on, man at front desk/telephone was less than helpful and not bothered about the fact.
There was a member of staff with an overseas accent (can't remember from which area) who was very welcoming and friendly. He appeared to be the only one.

On entrance the hotel is beautiful and very grand. The public areas are clean, decorated to a good standard and you are free to roam the hotel.

There are a couple of couches next to some coal fires and a piano you can sit at/near to.
On the evening we stayed it was quiet and there was a small bar open.
On ordering a drink at the bar, our drink was swiftly served and the money snatched from our grasp.

The room we stayed in was small, at the back of the hotel. There was wine stained on the walls and curtains and did not look like it had even attempted to have been cleaned.
It was a very poor room considering the grandeur and amount of money we spent on the room.

Having such issues with the hotel, we did take up the matter via email and are still awaiting a reply 11 months later.Clearly not interested.

staff friendly especially Keith the night receptionist on the door. what a lovely man!!

This castle style hotel is huge and grand with a great history and a wee (small) museum in the basement. it is set in lovely grounds and looks amazing for weddings! (had a look around and in the wedding book!)

It is a short walk into Pitlochry (20mins) where there is a nice selection of shops reasturants and pubs.

On arrival there was a wedding with lovely violinists playing and also you were allowed to play the grand piano !! :-D

our room 340 was clean with lovely views towards hills and mountains

Lovely breakfast (buffet) I had a continental selection and enjoyed the additional toppings for my muesli and pastries. My boyfriend had full Scottish breakfast.

swimming pool and spa area clean a pool was quite warm !

hotel grounds are great for a romantic morning stroll even in the icy cold weather!

I have highly recommended this hotel to all my friends and family

I have just returned from 1 nights stay at the Atholl Palace Hotel. I went with 3 friends and already we are planning another break there with our partners. The magnificent setting was enhanced by the service, food and general warmth and friendlieness of the hotel. The spa facilities were lovely. This is an old hotel , full of character and history. It was so relaxing. I have read a few reviews that were less complimentary. The food was excellent and not expensive. Can't wait to return.
Mary

A tucked away hotel in a beautiful setting. The building is very unique and very old worldly.
The place was comfortable and the food was good. Watch out for the dinner menu supplements. Advertise Dinner + B & B as inclusive then add supplements!!!
Anyhow it is worth a visit.