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The Alexander – reviews, photos

4.0 of 5
16 Ness Bank, Inverness IV2 4SF , Scotland
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The Alexander
Ranked #38 of 193 Inverness B&B and Inns
4.5 of 5 stars 68 Reviews
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68 reviews from our community

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Traveller rating
    50
    13
    5
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Date Rating
Anchorage, Alaska
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“bit disappointed”
3 of 5 stars Reviewed 27 December 2011
1
person found this review helpful

left feeling it was too expensive for what was provided. Didnt have the much talked about soap in the room so had to ask for it and it turned out to be a sugar cubed size soap bar. Breakfast was in a nice setting but seemed to be just eggs eggs eggs and was okay but not great not sure what the AA award is all about

  • Stayed September 2011, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
Senior Contributor
23 reviews 23 reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
“a friendly B&B”
3 of 5 stars Reviewed 3 September 2011

the website photos do not do the public rooms justice. they have beautiful original features. the B&B is very warm and cosy with beautiful views over the River Ness. it is within easy walking distance of the town. the B&B has parking but the gate is closed at 9pm. parking on the street is by meter but free between 4pm and 10am.

the owner was very friendly, bubbly and informative.

the room had a great view of River Ness. the bed was squeeky with two very flat hard pillows. the room had two small chaiirs, kettle, tea, coffee, hot choc, shortbread and fresh milk. there was also a small quiet fridge which the milk was kept in.

the breakfast was good but for the main course it was either a full Highland or boiled, poached and scrambled eggs. I would have liked something else other than eggs eg pancakes or even French toast (I know it's still eggs but a wee bit different!).

the ensuite was very small. the sink was too big and the shower cubicle was very small with lots of discoloured grout and mildew. there was only a Scottish soap supplied no other toileteries. the soap did not smell very nice.

the Alexander was clean, warm and inviting. the only negatives was the small ensuite with the mildew and the pillows. a great priced B&B.

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Graham Nisbet, Owner at The Alexander, responded to this review
4 September 2011
I would like to thank the reviewer for his comments.

All parking information is clearly displayed on the terms and conditions page of our website and it really should not come as any surprise to any guest when they get here. Many of our guests appreciate that we have secure parking. The gate is closed by 9pm as at this time most of our guests are out and the guest house is closed for check-ins. As stated there is free parking at the front, outside the hours of 10am to 4pm. I am not sure that I follow the nature of the guest's issue on this point.

Likewise all the facilities in each room are clearly displayed on our website. For a full list of them, guests can visit the home page of the website.

We are in the process of regrouting and resealing all shower cubicles and this will be done by the end of September. We renew pillows at very regular intervals and could have offered the guest some other pillows if there were problems with the original set.

The breakfast menu is also listed on our website. The scrambled eggs, come with Smoked Salmon (this is not mentioned). The eggs are local organic free range eggs. The smoked salmon is from Portsoy. This is a very popular alternative to a full breakfast. We are one of only a few Guest Houses to have an AA Breakfast Award and we work hard to maintain the quality of our breakfast.

Our soap is organic and comes from the Strathpeffer Spa Soap Company. It is scented with chamomile and we use it ourselves. This was obviously not to the guests taste.

As a final point, I note that we were given 5/5 for value, 3/5 for sleep quality, 4/5 for cleanliness and 5/5 for service - yet our overall mark is 3/5
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Edinburgh
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Great breakfast but room small”
3 of 5 stars Reviewed 23 August 2011
1
person found this review helpful

We stayed at The Alexander in August 2011 and were disappointed with the size of our bedroom which was on the small side for £94 for a single night. We were also hoping for a better view.

Having said that the owners were very friendly and welcoming and the breakfast was amazing. Very delicious Scottish home cooked food at it's best.

Florence and Donald

  • Stayed August 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Graham Nisbet, Owner at The Alexander, responded to this review
1 September 2011
I would like to thank these guests for their kind comments about the hospitality they received and the quality of our breakfast. We are one of the few Guest Houses in Inverness to hold an AA Breakfast Award and we always work hard to ensure our guests enjoy this.

I am sorry the guests were disappointed with the view of our garden from their room. I appreciate that most guests would like a river view but inevitably in any establishment, rooms, face both the front and the back and unless a river view is specifically requested and agreed (and this was not done in this instance), then there is a possibility the room booked will face the garden.

I am disappointed with the comments on pricing and room size. The reality is that the Alexander, with eleven bedrooms, operates more like a small hotel than a Bed and Breakfast. Many of our costs keep rising - VAT, staff costs, electricity, food, etc, and this will clearly have a knock on effect on our tariff. I still believe that we operate at a competitive level between Bed and Breakfasts and Hotels.
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1 review
1 helpful vote 1 helpful vote
“We will never stay anywhere else in inverness!”
5 of 5 stars Reviewed 13 June 2011 via mobile
1
person found this review helpful

My fiance and I have stayed at the Alexander twice now and are planning to do so for a third time next week. This bed and breakfast is infallible. Fiona and Graham are the nicest, most welcoming people.
The Alexander sits only a few metres from the banks of Loch Ness in such a picturesque setting right in the middle of the city. To sum the sight of the river at night in one word - stunning.
Both times that we have stayed we have been very impressed with the cleanliness of the rooms and on-suites, theres nothing we could find fault with whatsoever.
The last time we had arranged to go to the Alexander it was, I believe, February 2010 when we had terrible snow. I had called Graham and Fiona as we feared we would not make it! They were fantastic about everything and because they were so helpful we did manage to drive, albeit slowly. They kept us updated with travel and weather conditions which was greatly appreciated.
We could never bear to stay elsewhere. It would feel as though we were cheating on the Alexander!

  • Stayed July 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask shellandalan about The Alexander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“The perfect place to stay ...”
5 of 5 stars Reviewed 26 May 2011
1
person found this review helpful

Wonderfully comfortable beds, spotless rooms, delicious breakfasts (try the smoked salmon and scrambled eggs, made with eggs from the happiest hens on the planet) - what more could you ask for? Choose a front room, and you've got the most delightful view of the river, complete with twinkling lights on the trees outside. We always stay here when we're in Inverness, and we've never ever been disappointed. A real gem.

  • Stayed May 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about The Alexander

16 Ness Bank, Inverness IV2 4SF , Scotland
Price range (per night):* INR5,881 - 9,970

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