Myself and 2 friends booked 3 beds in a mixed dorm here. The room was dirty and smelly but we just dumped our bags and went out. We returned after the reception had closed only to find we had been given the wrong code for the outside door. We had to stand outside for ages until someone in one of the rooms heard us shouting up.
When we got into our room, we found that they had overbooked (apparantly quite a common complaint at Ho Ho Hostel) and there was only 2 available beds.
Trying to get some money back the next day was a struggle - the manager eventually reluctantly gave us the cost of one bed back. As for getting an apology - it never came! There are much nicer hostels in Inverness that cost less so... don't stay here!!!
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