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Eastgate Backpackers Hostel – reviews, photos

38 Eastgate, Inverness IV2 3NA, Scotland
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2.0 of 5 stars 22 Reviews
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22 reviews from our community

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Date Rating
Arbroath, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“rather sleep in my car”
1 of 5 stars Reviewed 30 May 2011
2
people found this review helpful

I have never stayed somewhere that I can safely say that there is no positives. I still cant as the following events led to myself and friends having to sleep in our cars in a car park. When we arrived the staff didn't really seem to have any idea of what they were doing. The hostel consists of a few floors that were each a bit creepy in there own right, It had strange pictures and a funny smell. Whilst waiting on a friend checking us in after giving them his driving license and credit card number ( which seemed strange to start as we could only pay in cash) I looked at a shower, when I switched on the light the fan came on and sounded like it was going to explode. I switched the light off and this horrible noise continued for 5 minutes later. When in our room which had previous restaurant Zanzibar stickers everywhere, we noticed that there were holes in our sheets, most of the beds were foam mattresses apart from one which you could feel every spring on. The wall next to a bed was clearly just 3 bits of plywood screwed in block a hole. We were unsure on safety so didn't leave our stuff in the room when we went out, which turned out to be the best idea possible. When we came back around 1am all of our beds were taken presumably by the market people outside, We were just going to sleep in the common room and get our money back the next day but noticed that the emergency exit was open, presumably where they came from. Instead we got out of there as we did not feel safe and the reception shut at 9pm with no way to contact them apart from a mobile which was no use. We looked for a different place but there wasn't any as it was late and a bank holiday so found a quiet car park and slept in our cars,
The next morning we went back, my friend texted the owner the night before saying what happened, if he didn't I don't think we would have got our money back. It took 2 staff members to speak to him on the phone, look in rooms and look confused before we got the money back. We tried to get the paper back with details on it but they said we could only score it out. VERY VERY DODGY COMPANY!!!!!
I recommend spending as much as you need to sleep anywhere else!!!!

Room Tip: Go somewhere else!!!!
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  • Stayed May 2011, travelled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask stuben84 about Eastgate Backpackers Hostel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Strange atmosphere and no beds!”
1 of 5 stars Reviewed 30 May 2011 via mobile

Travelling with a group, paid for beds then went out to the cinema. When we returned more than half our beds were taken! Ended up having to sleep in our cars. Thankfully got a full refund without much hassle the following morning. There was a bad smell of BO on arrival and the beds seemed a bit of a mixture but never slept on them. Whole place needs work.

  • Stayed February 2011
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask TravellerKT about Eastgate Backpackers Hostel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
“stay away”
2 of 5 stars Reviewed 1 April 2011
2
people found this review helpful

firstly, we arrived at 2pm to check in, only to find a sign on the door saying reception is closed until 5pm, come back then or phone our receptionist on this number, it was freezing outside so we called and called, no answer, when we returned at 5pm to check in the man had no idea about how much we owed, said he was too busy to answer his phone and then gave us the keys to the wrong room resulting in us walking in on a poor girl getting changed.

The free wifi is probably the only decent thing about this place, its old and scungy filled with a not very nice atmosphere, we locked ourselves in our room most of the time. The housekeeper was extremely rude and kicked us out of the showers because she wanted to clean them. When trying to pay the receptionist had to call 2 different people to find out how to use the credit card machine and how much we needed to pay, despite us showing him our booking confirmation with the balance owing on it.

  • Stayed March 2011, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask aussiebackpacker87 about Eastgate Backpackers Hostel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“No sleep....”
1 of 5 stars Reviewed 11 January 2011
1
person found this review helpful

We found our room freezing. The duvet was very thin and some of the duvets were not long enough to cover a full person. We stayed Friday and Saturday night and found the noise of the "locals" outside hard to block out. The staff were pleasant and helpful.

  • Stayed November 2010, travelled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask hpni about Eastgate Backpackers Hostel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rome
1 review
1 helpful vote 1 helpful vote
“never again”
1 of 5 stars Reviewed 11 April 2010
1
person found this review helpful

We had a reservation with hostlelworld.com/ryanair. They gave us a tiny room in a private sort of guesthouse with no staff to keep the other guests, that were noisy teenagers, in check: it was quite far from the central location (in the busy uphill road in front of Inverness castle), the shared shower didn't work, found lots of somebody's hair in the uncomfty bed, the door didn't work properly, we couldn't even left the luggage for a couple of hours after checking out, unless it was in the shared bathroom. Just avoid it's really miserable.

  • Stayed April 2010, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask wanderer1977 about Eastgate Backpackers Hostel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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2.0 of 5 stars 22 reviews
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