Arrived after hrs traveling. Showed a large river view room which was quite large but shabby. Bathroom was fine but tiny. Room very warm and rad could not be turned down. Asked for someone to sort out, manager came with his pliers and screwdriver!! Asked for another room but no he wanted to fix or install a portable oil rad. He said it was easier to do this than show me another room. Dinner was to 9.15 only and the spa open to 9pm. Staff were hoovering the spa at 8.30pm and the jacuzzi only worked at 10 min intervals. This means 10 on 10 0ff. Towels were from the 50s. Thin and thread bare. Dinner was fair but not worth the cost. Also served in brightly lit room with large tv with football on !!!! Staff young and there was no evidence of any form of decent management.
BED was hard and to top it all you could hear all forms of plumbing from the rooms above and next door. I mean every toilet pull, shower, and people themselves using the loo. This went on thru the night. I t was really loud. Breakfast looked like it had been eaten before being served and was awful. This hotel needs some serious money spending on it and some decent leadership . DONT STAY

We stayed at this hotel for 2 nights in November 2010. We booked through Hotel Connections and got a cracking room rate for dinner, bed and breakfast. Despite the weather we had a lovely stay and felt warm and cosy throughout our time in the hotel. The room was spacious with a high ceiling and a massive bed which was a big bonus as my partner is 6ft 3inch tall. A really good central location right on the river front and we even had a river view from our room. Dinner was of a good standard and full Scottish breakfast was AMAZING especially the haggis. Leisure facilities were available as was wi-fi which ticked additional boxes for us. All in all a fabby weekend away from it all in good surroundings, with decent food and a nice atmosphere. We are happy to recommend.

Had a great time here, we were booked in somewhere else but cut our stay short and travelled into inverness instead, we made the right choice!

Pleasantly surprised , Location spot on , good condition throughout , good size rooms, very welcoming , staff very nice , clean and tidy hotel, breakfast good , best liesure facilities in inverness . Very close to excellent ,but slight down side , allowing pets and no sky tv (just 5 or 6 channels on freeview ) But if staying in inverness again this hotel would still be my first choice