My wife & I have just returned from what has become our annual tradition, to visit Inverness and to stay at the Kingsclub.
It is our chance to properly relax, recharge the batteries and plan the year ahead. The Kinsgclub is perfect for this. Shame the Whisky people up the road have "Glen Of Tranquility" taken, as it suits the Kingsclub perfectly.
We first stayed when owned as the Inverness Marriott, then several stays at the Kingsmill and now our second visit to the Kingsclub.
Our room, with balcony (604) overlooked the Golf course, was spacious, clean and very comfortable.
We used the Spa ( couples massage ) and the Leisure Club. The Spa was fantastic, my back & shoulders have never felt so good.
The breakfast was fantastic, loved the smoked salmon & smoked haddock. It was enough to keep us going all day. Plenty of choice, though i wasn't too keen on the croissant's, they should be proper size, not bite size.
We didn't use the hotel restaurant as there were a couple restaurants in Inverness we wanted to try.
The best bit though are the staff, always friendly, helpfull and enthusiastic. We were always greeted with a smile and friendly conversation.
In my opinion the difference between a good hotel and a great one, is the staff. You may have the best property in the world, but if the troops aren't happy then the guests won't be either...it may only say 4 star above the door but it's 5 star service.
Stu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
10 February 2012
Dear Guest,
Thank you for taking the time to write a guest review.
I am so glad that you enjoyed yet another great stay at the hotel. I really appreciate your business over the years and look forward to welcoming you back next year. Our associates do really try and deliver the best level of customer service. The Kingsclub is more expensive than the rooms in Kingsmills however is worth it. I am delighted to read that as a couple you enjoyed the "duo" spa massage experience, it is becoming very popular and once you have had that experience you will come back again and again. A real treat.
Haste ye back.
Kind Regards
Craig Ewan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC