Having booked a table in the restaurant, when we arrived in the bar for pre dinner drinks we were told that the restaurant was closed on Sundays so were kept waiting for 30 mins for a table in the brasserie. Eventually seated and ordered but kept waiting for 45 mins for main course. Good food when it arrived but had not the heart to await a dessert so retreated to the bar for drinks, only to be showered by water by the barman taking wine from the ice bucket! We eventually decided to call it a night and made our way to our executive room in the adjoining property only to find that our security key would not let us in. Four couples were left in the cold night air to await someone to unlock for us! May try the hotel again but have reservations about service. NB receptionist was good at customer service but when asked if we had enjoyed our stay we did not have the heart to tell her the truth!

Stayed for 1 night on a bit of a tour of Scotland with visiting friend, location was ideal and just a short walk into town. Dinner was excellent and so was breakfast. Smaller room in Annexe but this is common in older hotels with a bit of style such as this one and no bath if this is what you require. Staff all friendly and helpful,. Excellent place to stay.

We stayed here on our Honeymoon, we splashed out on an executive room and it was well worth it! Huge bed, nice furniture, 2 windows with views of the River Ness, and a good sized clean bathroom with a massive shower (sadly no bath). We were very happy with our room, it was in an annexe, across the car park from the main hotel building, which was a little off putting at first, but worth it for the nicer rooms. Breakfast was nice, good sized portions without being over the top. But by far the highlight of our stay was the excellent food we ate in each of the 2 restaurants at the hotel. Abstract is pricey but the food was devine and we had first class service! Contrast is cheaper and busier but the food is cooked beautifully and very tasty! The hotel is right on the bank of the river and just a short walk into Inverness city centre, a lovely location. We will definitely be planning a return visit! It is pricey and I wouldn't of thought ideal for families but we would recommend it to couples who like fine food and wine and have the money to spend on it!

Our first room, number 11, was 3 flights of walking up to a room that had severely slanted ceilings, especially over the bath tub. This room had NO shower, just a tub with hand shower attachment with a very low ceiling above the tub, making it impossible to stand. The staff actually gave me the key to another room where the guest was going to be a late check-in so I could shower (kind of creepy for that guest but perhaps ignorance is bliss). The other room I used for the shower was room 4 and had a lovely view of the river and seemingly much nicer finishes and furnishings. When I woke, I was freezing as apparantly the radiator system was not yet turned on but nobody told me to turn on the cheap electric portable heater that was hiding in the tiny closet. I frankly would have rather stayed at a Holiday Inn Express. Breakfast was also mediocre.