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Holiday Inn Express Inverness – reviews, photos

3.0 of 5
Stoneyfield, Inverness IV2 7PA, Scotland
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Holiday Inn Express Inverness
Ranked #16 of 39 hotels in Inverness
4.0 of 5 stars 167 Reviews
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167 reviews from our community

What travellers say about this hotel
  • Snow Goose(12)
  • Retail parks(5)
  • Sofa bed(3)
  • Very clean(3)
Traveller rating
    51
    76
    32
    7
    1
Only show reviews for Family (38) | Couples (69) | Business (26)
Date Rating
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Clean Hotel : Friendly staff”
5 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

Great hotel, what a find. The staff were really friendly and nothing was too much trouble.

The best bit - the bed was amazing - best night's sleep I have had in ages. The rooms are basic but comfortable and spotless and you can even choose your pillow !

The breakfast was busy, we were there at the weekend and I think the whole hotel came down at the same time, that said the staff kept refilling the buffet and having a hot free breakfast was an added bonus.

Will be going back, I can not fault this hotel - really worth every penny, stayed in many higher rated hotels that were no where as professional - don't know if this is due to them being part of a big chain, but who cares - they were great and friendly, real highland hospitality at is best - thank you.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cathy Macleod, General Manager at Holiday Inn Express Inverness, responded to this review
9 February 2012
Delighted that you enjoyed your stay with us and thank you for sharing your experience with other people.

I have passed on your comments to the staff and they are really glad that they managed to make your stay a good one that you will all remember.

we all look forward to seeing you all again soon
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Scotland
Senior Contributor
42 reviews 42 reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
“Real deal!”
4 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

By sheer luck we managed to get a £25 per night for 2 deal on a Sunday night - amazing! There was even a very good freebie breakfast thrown in. We couldn't believe it. Staff were really pleasant and the room was very clean. It is about time the TV's were updated, but I couldn't get over the choice of PILLOWS - soft or medium. That was a first.
My only gripe - and you shouldn't be allowed to gripe for £25.... but someone from Holiday Inn should consider getting together with the folk from the Business Park adjacent, and construct a tiny bridge over the stream at the back of the complex. It links up with the cinema, shops, Pizza Hut etc and would save a hike along the main road, especially with kids. Also it might save some intrepid adventurers(who we watched) doing their best, in the dark, on extremely boggy ground - to do themselves a nasty!. Most entertaining though!

Room Tip: No problem anywhere. Away from main road etc.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cathy Macleod, General Manager at Holiday Inn Express Inverness, responded to this review
1 February 2012
So glad that you managed to take advantage of our Low season prices that we had on offer this January and that you enjoyed your stay with us.
We are aware of the televisions needing upgraded and our company is in the process of upgrading our hotels at the moment.
We do not have any future plans for putting a bridge from our property to the retail park and do advise our guests to not use the shortcut that they do use especially as there are no lights or specified route along that way, always safer to go by the pathway along to the retail park and suprisingly takes the same amount of time to get to the retail park.
We hope that you will stay with us again and thank you for taking the time to send in your review
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London, United Kingdom
Senior Contributor
35 reviews 35 reviews
Reviews in 29 cities Reviews in 29 cities
43 helpful votes 43 helpful votes
“Good but only if you can get a deal”
4 of 5 stars Reviewed 31 January 2012

We try to avoid staying in Inverness as its hotel prices have gone through the roof since it got its "city status" and chain motels/hotels such as HI Express and Travel Inn prices are nudging towards £100 per night !!! Instead we try to arrange our journey to be able to overnight at Perth which is much less pretentious but on this occasion we had to book Inverness and fortunately, perhaps because it was in a slow period before Christmas, we got a price on line of just short of £60.
Given that HIE now throw in a "hot" buffet breakfast we took the offer and weren't disappointed in the hotel for that price. It was up to this chain's standards - ie you know what to expect - ie you can navigate to the loo in the dark without stubbing your toe on the bed etc etc. Nice touch here was the "soft pillow" offer which, after a long drive was most welcome.
The only real downside to this stay was the adjacent restaurant "The Snowgoose" which used to be pretty good for a pub supper but their standards have dropped and the food was neither hot nor particularly good quality. Maybe their microwaves were playing up as we weren't the only diners complaining about the food.
The bar wasn't a particularly pleasant experience either - not because of the drinks, but because of the surly bar staff. I was left to wait while two scottish customers who came in after us were served. Ok, perhaps I should have spoken up but should I have to ?
HI Express should "have a word" with the people who run the restaurant as it reflects badly on them as much as the restaurant given that it is located on the same property.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Cathy Macleod, General Manager at Holiday Inn Express Inverness, responded to this review
1 February 2012
Thank you for your review of our hotel and I am glad that up to the run up to christmas you managed to find our hotel affordable for your budget at that time. Although I cannot comment for the restaurant across from us I will be meeting with the manager this week and will certainly pass on your comments to him.
I hope that you will be able to visit us again soon and wish you a very happy 2012
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Binfield, United Kingdom
Senior Contributor
37 reviews 37 reviews
Reviews in 29 cities Reviews in 29 cities
28 helpful votes 28 helpful votes
“Holiday Inn, but very good Holiday Inn”
5 of 5 stars Reviewed 29 January 2012

Just a Holiday Inn. but isn't it a beauty to know in advance what to expect? :)

though there were some things that made this Holiday Inn a very good Holiday Inn:
1) Staff was incredibly helpful, polite and courteous, always greeting you with a smile
2) Complimentary breakfast: much better than expected for a freebie
3) Very reasonable price: even on New Year night the cost of the room was very affordable
4) Extra electric heater in your room so you can make it as warm as you like.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cathy Macleod, General Manager at Holiday Inn Express Inverness, responded to this review
31 January 2012
Thank you for your positive feedback which I have relayed back to the staff, it always pleases us when our guests not only enjoy their stay but share this with ourselves and others. we hope that you will come back and visit us again
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Highland
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
47 helpful votes 47 helpful votes
“Good But”
3 of 5 stars Reviewed 23 January 2012

As usual a reasonable night only one problem TV reception very poor need to be sorted.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Holiday Inn Express Inverness

  • Holiday Inn Inverness
  • Inverness Holiday Inn
Address: Stoneyfield, Inverness IV2 7PA, Scotland
Price range (per night):* INR6,353 - 12,595

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