I stayed for 3 nights last week and, like the previous reviewer, was unfortunate to be given room 6 although I had booked a few weeks in advance. The hotel website is most misleading - "individually designed rooms" - the designer should be shot! Every comment by the previous reviewer is spot on - tiny room, lumpy mattress, no way of getting fresh air into the room etc etc.....The shower was so bad I only used it once in case I picked up something nasty.The owners are really accepting bookings under false pretences as they must know their rooms are not up to an acceptable standard. I booked out on a Saturday morning and only one member of staff on who, bless him, was trying to do his best. But the breakfast buffet was depleted, no bread to make toast, dirty mugs but, in his defence, he did go and cook some extra bacon and sausage.I did eat in the bar 2 of the 3 evenings and the food was fine, not the best, but ok for £9 for 2 courses. I cannot fault the staff who were on duty as they were very friendly and helpful but they must dread guests coming in through the door. I did complain about the room at the time but was told the hotel had been bought over and the twin rooms were due for refurb in a couple of weeks - pity they hadn't told me that at time of booking and, because it was late and getting accommodation in Inverness is so difficult, just put up with it. Again on checking out I made a complaint but no form of recompense was offered but the lad on duty probably didn't have the authority anyhow. At £65 per night I feel a bit let down by the very poor standard of accommodation. However, if the rooms are refurbished to a better standard, I would go back as 10 mins walk takes you right into town and there is off street parking at the hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC