Stayed a few nights early february and it appears positive changes are underway.The hotel is under new management and the family who have taken over seemed to be working almost 24 hour days addressing the issues raised in other reviews.The laundry service ,which was apparently previously done by hotel staff on site,is now contracted out to a professional laundry firm,re-assuringly,and a new team of chefs are in place.I never had dinner in the hotel so cant comment on the food,although the breakfasts were lovely.
The decor is definitely a little dated,though and I hope some investment is made as this is a nice,welcoming,centrally located hotel.With a busy public bar and lounge,this family run hotel definitely has a much better atmosphere than staying at one of the rather sterile chains.
Not luxury,try Rocpool if thats what you are after( at luxury prices !),but clean,friendly and apparently,on the up !!
