Arrived with my husband, mother and father after a very tiring drive, looking forward to a nice relaxing evening and a good nights sleep. The outside of the hotel looked 'ok'. We went for a drink in the bar while the staff were finishing preparing our rooms. Bar was alright, but seats and tables were rather grubby looking. We were then given our keys and went up to dump our cases before heading out for something to eat. Our room was not too bad - a little tlc needed to finishing decor touches but we were reasonably happy with it. I went to check on how mum and dad were getting on and discovered my mum in floods of tears. The room that we had waited for to be prepared had 3 very unmade beds in it and the ensuite had piles of wet towels all over the floor. Staff were very apologetic and agreed to waver our charges as we set off to find alternative accomodation. All in all a very disappointing experience, and one that tends to leave an unfortunate sad taste in the mouth.
- Breadalbane Hotel Wick
