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Pentland Hotel – reviews, photos

Princes Street, Thurso KW14 7AA, Scotland
Hotel amenities
Pentland Hotel
Ranked #8 of 10 hotels in Thurso
3.5 of 5 stars 30 Reviews
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30 reviews from our community

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Manchester, United Kingdom
Senior Contributor
37 reviews 37 reviews
Reviews in 23 cities Reviews in 23 cities
33 helpful votes 33 helpful votes
“Average”
3 of 5 stars Reviewed 14 November 2010
1
person found this review helpful

The value of this hotel is outstanding, and it is very clean, however, the decor is quite tired. I was puzzled as to why the toilet roll holder within the bedroom bathrooms is like a toilet roll holder you would find in a public toilet?! Unfortunately there didn't appear to be a lift at this hotel. I'm currenly pregnant, and when I checked in I wasn't offered any assistance with my luggage, and as a consequence had to lug my suitcase up a flight of stairs. To check out, if you want to check out before 8.30 the following morning you are requested to pay for your bill the night before, however when I say requested, there is a sign by reception, which if you miss, you could fall into difficulties. The staff within the restaurant and bar were incredibly friendly and couldn't be more helpful.

  • Stayed September 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask wishywish about Pentland Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helensburgh, United Kingdom
Top Contributor
51 reviews 51 reviews
Reviews in 38 cities Reviews in 38 cities
32 helpful votes 32 helpful votes
“Not Great But Not Bad Either”
3 of 5 stars Reviewed 27 September 2010
1
person found this review helpful

Like others who have posted reviews for this hotel, I had two nights stay on business. I would agree that the decor is somewhat dated but I would also say I found the place clean and the staff whether at reception or in the dining area were friendly and helpful. Despite the fact that the hotel was full (mainly with SAGA-type coach parties), service at breakfast and for dinner was first class and I found the standard of cooking to be very good. I was informed at the time of booking that I got the last room available and I have to say that while clean, it was very small indeed for a double room. I was also disappointed that I had a bath which seemed quarter-length and the shower attachment connected to the bath taps did not allow for a proper stand-up shower. Also a bit disappointed that there is no car park and that parking directly outside the hotel is time-limited during the day.

  • Stayed September 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask JohnboyH about Pentland Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
“Bit old fashioned but friendly staff”
3 of 5 stars Reviewed 23 September 2010

Stayed here during a business trip to Thurso. Hotel and rooms are comfortable enough but a bit old fashioned and worn. Breakfasts are good and staff are very friendly. Ok base for travelling/business in the far north but not really for a breakaway.

  • Stayed June 2010, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Travelling_Turtle84 about Pentland Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Good food and service”
4 of 5 stars Reviewed 5 September 2010
1
person found this review helpful

The staff were all friendly,the room clean and comfortable and the food good with service to match.

  • Stayed September 2010, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask BlakeyEdinburgh about Pentland Hotel
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gloucester uk
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Freindly, needs make over”
4 of 5 stars Reviewed 14 August 2010

A one night stay We were made feel very welcome, bedroom small and dated, but clean. Dinner superb, the best fillet steaks we have ever had anywhere!
The BED! Every time you stretched or turned it was so NOISY! {Room 22} Did not make for a good nights sleep AT ALL! Shame, because apart from that a very friendly, welcoming place, just needs new beds!

Stayed August 2010, travelled on business
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Ask cookieGloucesterUk about Pentland Hotel
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Additional Information about Pentland Hotel

  • Pentland Hotel Thurso
Address: Princes Street, Thurso KW14 7AA, Scotland
Price range (per night):* INR3,567 - 7,412

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