We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Castle Arms Hotel – reviews, photos

Mey, Thurso KW14 8XH, Scotland
Hotel amenities
Castle Arms Hotel
Ranked #5 of 10 hotels in Thurso
4.0 of 5 stars 20 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

20 reviews from our community

    Trip type
Traveller rating
    11
    4
    2
    2
    1
Date Rating
Maidstone, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Poor value for money tired and run down”
2 of 5 stars Reviewed 22 September 2011

My husband and I stayed in this Hotel for one night during September. The dining area was shabby and needed updating.

We asked for some ice to cool our bottled water and were told rather gruffly that we could not have any.

The room had a velux window and the curtain fell down the minute I tried to close it, the bed was the most uncomfortable bed I have ever slept in. I awoke with chronic back ache, it also creaked loudly every time you moved.

The evening meal was not good even though it was sent back and a further meal replaced it it was still not good and could not be eaten. The chef was very accommodating and tried her best. We did not feel at all welcomed here and were glad to leave the following morning.

The best thing about this Hotel was the shower it was excellent.

I would not recommend this Hotel to anyone I know.

  • Stayed September 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask cjm60 about Castle Arms Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Great Hotel, Warm Welcome”
4 of 5 stars Reviewed 16 August 2011

Had a one night stay here in the Pentland Suite family room. Children were delighted to have their own separate bedroom and both bedrooms were very comfortable.

We were warmly welcomed and enjoyed a good dinner and breakfast, although everyone in the hotel seemed to come for dinner at the same time so kitchen and waiting staff were a little stretched.

Ideally located for the Pentland Ferry service to Orkney, we would definitely stay here again if in the area.

Room Tip: Book early
See more room tips
  • Stayed August 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Traveller43Essex about Castle Arms Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farmington, Connecticut
Top Contributor
57 reviews 57 reviews
Reviews in 36 cities Reviews in 36 cities
40 helpful votes 40 helpful votes
“Pleasant and Comfortable”
5 of 5 stars Reviewed 30 July 2011

With early morning ferry reservations looming, we stayed at the Castle Arms so that we would be able to start the day fresh and have a sort drive to the ferry. We were comfortable and well cared for during our short stay. We had dinner in the restaurant and thoroughly enjoyed it. It looks out on a lovely garden area as did our room. The room was spacious and once I got rid of my "inner american"... I was able to figure out the shower controls.
The room was spacious and had tea amenities. If you are British or Scottish, of course you would expect this. I think of it as a wonderful extra!
At breakfast, I was in the mood for only some scrambled eggs and I specifically said that I did not want any toast. The cook must have felt sorry to send out only a plate of eggs and nothing else (even though that was all I wanted) and there must have been an entire dozen on my plate! Anyway, my plate was heaped with a pile of fluffy delicious scrambled eggs. Positively heaped!

  • Stayed June 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask bravo-cinzia about Castle Arms Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
1 review
“Friendly, generous and comfortable!”
4 of 5 stars Reviewed 8 June 2011

Stayed here for a night whilst touring around Scotland. Very handy for visiting the Castle of Mey which is just down the road. The annex room was clean, spacious, comfortable and warm (the heating was on, even though it was early June and the weather was unusually warm!) and had the benefit of easy access to the car park and not having to carry luggage upstairs. We had booked a twin which comprised both a double and a single and were given choice of a room with either bath or shower. Plentiful tea, coffee, biscuits etc in the room. Evening meal was lovely - the Steak and Ale pie was tasty and huge! Service could not have been friendlier.

  • Stayed June 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Jane_Scott72 about Castle Arms Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Kilbride, United Kingdom
Senior Contributor
32 reviews 32 reviews
Reviews in 24 cities Reviews in 24 cities
41 helpful votes 41 helpful votes
“Very enjoyable stay”
3 of 5 stars Reviewed 31 May 2011
2
people found this review helpful

As most other people have said, this is an acceptably quirky place in an area of Scotland with a derth of good hotels. John & Myra certainly make this hotel a joy to visit. Yes the rooms are a bit "Sixty-ish" Yes they could do with a bit of work, but they are clean and tidy and are good value.
The area had a power cut (Due to storms) just when we arrived and John & Myra took it in their stride. A very nice dinner was served by candle light and the whisky tasted even better in the dim light. The power came back on in time for bed and a good night was had by all.
All in all a delightful stay in a traditional Scottish Inn hosted by traditional Scottish hosts

  • Stayed May 2011, travelled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Kenny M about Castle Arms Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Castle Arms Hotel also viewed

Melvich Hotel
4.5 of 5 stars 56 Reviews
Thurso, Caithness and Sutherland
Show Prices ABS:HotelCheckRates-d191516?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
The Castletown Hotel
4 of 5 stars 37 Reviews
Thurso, Caithness and Sutherland
Show Prices ABS:HotelCheckRates-d590119?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Park Hotel
4 of 5 stars 48 Reviews
Thurso, Caithness and Sutherland
Show Prices ABS:HotelCheckRates-d195398?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 10 hotels in Thurso, ranked by popularity »

Been to Castle Arms Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Castle Arms Hotel

Mey, Thurso KW14 8XH, Scotland
Price range (per night):* INR7,133 - 7,133

Owners: What's your side of the story?

If you own or manage Castle Arms Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Castle Arms Hotel
Show the lowest price for this hotel (from our partners)
Show Prices