There were three travelers from Canada, one adult and two teenagers. The bathroom was damp and no room to put your toiletries (need some sort of shelving) especially when you have three people in a room. Paying for hydro, I feel is inappropriate and just a money making hotel.
Furniture and bed linen should be updated. It took three hours just to do two loads of wash and I knew we could not do the large loads that we do in Canada, but after 3 hours and they still were not dry was not utilizing our vacation time very well.
One of the staff member was very friendly and helpful but I found the owner to be very rude.
I would not go back.

We were disappointed with the appartments for the following reasons:

- bathroom stunk of damp
- shower walls had fungae on them
- room was cold, as electric heaters did not warm the place enough, in spite of the fact that we continiously fed them with pound coins. The latter in itself was noticeable extra cost.
- bed linen was not appropriare (acrylic blnkets) and worn out
-kicthenware was mostly and some of it broken (i.e pots without handles)

I would not recommend staying at the Embassy Apartments. We had a wedding party of 15 individuals that stayed at the apartments in early October, 2007, I had looked at the place beforehand and found it looked nice and recommended guests stay there. I am now very embarrassed I made the recommendation and would not suggest staying here.

The staff was extremely unfriendly.

One group had made a reservation on the internet, only to find the apartments did not have the booking.

I tried calling the rooms externally on a number of occasions and they desk would not pick up or would hang up the phone rather than making the transfer. (You cannot dial the rooms directly.)

One room was late in checkout (1:30 PM, instead of 11 AM). The guests had requested a pardon to checkout because they had been lost for 2 hours, but another 104 pounds (cost for a night's stay) was charged regardless. (I phoned the McQuade Group, who runs the apartments, to ask for the matter to be investigated, but they would not budge.)

The rooms were cold, and by the end of the stay, a portion of the guests had bunked up at other hotels rather than stay at the Embassy Apartments. You have to pay for all nights (less than seven) up front, so they were out the money.

I would expect additional charges, inflexible staff and poor room standards in a hostel or “budget” accommodation, but not in a four-star establishment. If you’re looking for four-star service, do stay at the Embassy Apartments.

We stayed here for 2 nights in December 2006.

On arrival we were shown to a room at the back of the building on the ground floor. Although it was clean it stunk of damp and the bed actually felt damp. This was probably due to the fact the room was small and there was no extractor fan for the shower.

When we complained we were moved to a much bigger room on the first floor at the front of the building. I'm sure it was a much more expensive room but we weren't charged any more for it. The room was spotlessly clean, the kitchen was excellent and the bathroom and shower were fine.

The staff were pleasant and we would stay there again as the location is great for walks along the river and for Byres road and all it has to offer. We didn't have breakfast there so can't comment.

Worth the money if you prefer self catering and can avoid the damp room...