This place is absolutely disgusting, and I have written a large number of reviews, and this is the only time I have ever wished I could give zero out of five.
On arrival at the Lomond Hotel, as other reviewers seem to have experienced, we filled out some paperwork and were then told that our room was in fact at the Botanic Hotel, which is just Great Western Road. The staff at the Lomond were rude and made no apology for us having to go across the road in what was pouring rain.
On arrival at the Botanic Hotel again we were met by a rude receptionist who seemed angry that she had to deal with customers. We were given our room number which was on the top floor and, on entering the room, it was without doubt the most disgusting I had ever been in.
The carpet was so dirty that there were large bits of dust/hair etc and it had clearly not been cleaned in a long time. The toilet light didn't work, and the window sill was stained black with coffee cup marks and various other messes. We were obviously not happy at the state of the room, so went downstairs to complain and it just so happened that the cleaner was at reception as well, and she soon started to argue that the room was clean, so the three of us all went up and looked at the room. The cleaner then admitted that it was a tip, and asked if we would stay if she hoovered the room for us.
We politely said that we would not be staying at the hotel, and had to drag all our bags back over in the rain to the Lomond Hotel again to speak to the manager.
Don't be tempted by the cheap room prices - if you are looking for a cheap room in that area, the Clifton Hotel across the road is a million times better (this is where we ended up staying).
The place is absolutely disgusting, by far the worst I have ever seen and nothing at all like the photos on the website. The staff are rude and quite how they are still in business I do not know.
Room Tip: Do not stay at this hotel
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC