I booked this hotel for a four night stay over new yr we found staff at reception nice and helpful and breakfast was quite good we had no complaints but when we arrived we found two empty cider cans left in the room and the rooms are very cold i had to as for extra bedding for the children on the first night when i asked for the heating to be looked at we were told that the heating had only come on an hour before and was given a small portable heater to plug in .... this is totally unacceptable for the price we are charged... the bathroon in my daughters remained freezing cold for the stay she had to refrain from bathing the children i would definatly not stay here at this hotel again it was not a good experience and i would certainly not recomend it to my friends jean hilliard dublin
- Kings Park Glasgow
