Me and my boyfriend were just staying for one night and we didn't arrive until 12am. The hotel is very clean, we were on the top floor and the view was great, the breakfast wasn't the best but what do you expect for the price?! Great range of things for breakfast though, cereals, fresh fruit etc. I thought the bed was very comfortable. If you are wanting to stay somewhere nice but affordable I would suggest here!

Stayed here during summer 2011, had two lovely rooms at very top of house which were well furnished, roomy and spotlessly clean, as was the rest of the hotel. Very comfortable bed. Shower could do with a lot more water pressure. Staff helpful and friendly bar one very sullen breakfast waitress. Breakfast was a tad disappointing with rubbery scrambled egg and 'turkey rashers' rather than bacon, but there is plenty of decent cold alternatives on offer, and they catered well for my vegetarian son. Not a hotel for those with mobility or weight problems, there is no lift and it is four storeys high, but a beautiful old victorian building with many original features and first class for public transport links to city centre and beyond. Parking is available but not at hotel, we parked in Kelvinbridge underground station's park and ride, which is just a few minute's walk away, there is also on street parking available in the adjacent streets.

This hotel was a great disappointment. First impressions are very bad and it then gets worse.
To get into the hotel involves side entrances to the terrace passing litter and broken glass strewn dirty areas - one being a gathering place for local druggies. Both involve a steep climb from the main road. There is no vehicle access to this terrace (which is probably the grottiest in the West End of Glasgow). Once in the hotel do not expect any help with luggage. The stairway is steep and winding. The banister is just attached in one place where a bolt has broken.The rooms are small. The room never got adequately cleaned. Rooms at the front are very noisy. There are no net curtains. In the small bathroom the shower was weak and the sink sloped so everything fell off. and the shower was left dirty. The lighting in the rooms is very poor. Towels were small and falling to pieces. Breakfast was grotty and was stone cold on my 1st day. The turkey rashers are still there - yuk. Staff are not the friendliest. This hotel is really one to avoid - I will not be going back and wish I had not been there.

Just returned back from Glasgow after staying two nights in the Heritage. Room 23 was very clean on the second floor at the front looking out onto the main road. The stairs may be problem for fat, unfit or disabled people as they were very steep. The staff were pleasant and the hotel is in a nice area (Hillhead), with many pubs, cafes and restaurants of varied prices and types of food. I would take earplugs if, like me, you're a light sleeper, and avoid the turkey rashers and sausages at breakfast. They tasted, as my son would say, funky. ;-) Apparently, pork isn't allowed in the hotel due to the owner's beliefs, so I would have the cereals or poached egg on toast. (The scrambled eggs were poor as well.) So the food is my only gripe, but we only paid £95 so it was very good value and I would recommend this hotel.