Small rooms, lots of street noise, no Wifi, poor breakfast
Stayed at the Mecure Glagow City on business.
Great location near George square and a few minutes walk to the shopping area.
The receptionist was welcoming, friendly and helpful when I checked-in and the restaurant staff at breakfast were lovely.
The receptionist when I checked out was the complete opposite. She was writing a letter at the reception desk and didn’t event acknowledge me. This was so different to the excellent service received from other staff members and a shame she lets the team down.
The room I had was very small. Just enough space to walk around the small double bed, if you went side ways! I was here on business and the desk was too small to use to work. Also there is no Wifi in the rooms and wired internet access costs a whopping £11.99. Good sized bathroom but poor shower with little pressure.
There was street noise all night long. Drunks shouting in the street and busses cracking passed. My room was next to the cleaner’s cupboard and the staff often stood right outside my door and had long conversations about rotas.
Breakfast was a poor example of a British breakfast.
Sausage- overcooked and dry
Bacon- greasy and looked as if it had been sat there for hours
Scrambled egg – watery
Toast – cold
Overalll the hotel is “okay” but really it’s B&B style accommodation at city prices.
In my view this is not a business class hotel.
Room Tip: Ask for a room away from street and lift
Don't bother with breakfast - not worth £13.90
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
13 February 2012
Thank you for your review.
We would sincerely like to apologise that you did not feel the rooms matched your expectations.
I would like to assure you that we have looked into the issues you have highlighted and taken action.
I do hope that you would consider visiting us again when you are in Glasgow as I can assure you, your enjoyment will be a priority to us, as all guests are.
Kind regards
Monica Docherty
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC