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Grand Central Hotel – reviews, photos

4.0 of 5
99 Gordon Street, Glasgow G1 3SF, Scotland
Hotel amenities
Special offer
10% off, free breakfast
Grand Central Hotel
Ranked #18 of 112 hotels in Glasgow
4.0 of 5 stars 489 Reviews
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489 reviews from our community

What travellers say about this hotel
  • Champagne bar(53)
  • Train station(19)
  • Very comfortable(14)
  • Reception area(8)
  • Room service(7)
  • Tempus restaurant(7)
  • Long corridors(5)
  • Very good(4)
  • Comfy beds(4)
  • High ceilings(4)
Traveller rating
    228
    159
    63
    26
    13
Only show reviews for Family (52) | Couples (213) | Business (76)
Date Rating
London, United Kingdom
1 review
“Great Location, Very Nice Hotel”
4 of 5 stars Reviewed 10 February 2012

Have stayed here on several occasions now. Obviously excellent location right in the heart of Glasgow, good for business and shopping travellers. Refurbished recently so rooms I have stayed in have all been excellent. Free wifi but you need to ask reception for a code. Faster broadband available at a cost - 256k free. Bathrooms are spacious and fitments are good quality. Breakfast is the standard fare with more expensive options available but it is all well cooked and very well presented. Bar is expensive - £5 for Peroni etc but the prices generally deter any undesirables. Beautiful old building well renovated with sweeping staircases - looked really nice at Xmastime.
A bit of noise from the station on one side or the streets on the other but you are in the centre of a busy city - nothing unusual there.

Room Tip: Room higher up the building gets you away from some of the street/station noise.
See more room tips
  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurie Nicol, General Manager at Grand Central Hotel, responded to this review
15 February 2012
Thank you for your review and for choosing to stay at the Grand Central Hotel several times now.

Your review covers many aspects of the hotel and I am so pleased to read your positive comments. We look forward to welcoming you back hopefully in the near future.

Kind regards
Laurie Nicol
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
hampshire
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“great location but noisy - very expensive breakfast!”
3 of 5 stars Reviewed 9 February 2012

My partner and I stayed here from the 30th dec until the 2nd jan. Our room was on the 2nd floor and although the room was nice and spacious, it was facing gordon St, which is where the main entrance to central station is positioned. as well as all of the street noise, there was a LOT of noise early in the morning in the corridor outside our room, which we found to be housekeeping staff slamming doors whilst going about their work.
We ordered breakfast to our room on one of the mornings. This cost a staggering £50 !!!! As we had a quick checkout, it wasnt until i checked my bank statement that i discovered how much i had actually paid. The food was good, but not worth a fraction of £50.
Nice hotel, very good location, but would not stay again unless guaranteed a room higher up and away from the front of the hotel.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurie Nicol, General Manager at Grand Central Hotel, responded to this review
15 February 2012
Thank you for taking the time to review.

Due to our central location street noise at times can be expected however we do have many rooms which do not overlook Gordon Street and our reservations team are always willing to assist with any special requests.

We also have special rates & promotions on breakfast and £50 is certainly not standard for two breakfasts at the Grand Central; should we be able to welcome you back to the hotel check out our Trip Advisor homepage for promotion code including 10% off and free full Scottish breakfast.

Kind regards,
Laurie Nicol
General Manager
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ATHENS
Senior Contributor
21 reviews 21 reviews
Reviews in 18 cities Reviews in 18 cities
6 helpful votes 6 helpful votes
“Location & Building Great, everything else ok.”
3 of 5 stars Reviewed 9 February 2012

This hotel is located above the Central Railway station of Glasgow at the heart of the city within walking distance of eveything that is important in the city and easy access to all means of traspotation.

The building of the Central Station and the Hotel is a huge Victorian Building very well renovated - one of the best in city.

Rooms are also quite spacious.

All the rest are just ok. Apart from the above, this is a convenient hotel but you will shortly forget your stay there. (I suppose this stands for Glasgow in general as well).

  • Stayed July 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurie Nicol, General Manager at Grand Central Hotel, responded to this review
15 February 2012
Thank you for taking the time to review further to your recent trip to Glasgow and for choosing the Grand Central Hotel.

Our hotel is a listed building which brings such benefits as large and spacious rooms, it is also steeped in history and many original features within the hotel have been restored to there former glory.

We hope to welcome you back in the future.

Kind regards,
Laurie Nicol
General Manager
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walsall
Contributor
16 reviews 16 reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
“Highly recommended”
4 of 5 stars Reviewed 8 February 2012

I stayed on 6th and 7th of Feb for business.

Good Points: Great location, central, next to railway station; beautiful and spacious rooms with flatscreen TV and very nice, wide headed shower; lovely Queen sized bed; quick and good room cleaning service; very polite and efficient staff; great price (89 pounds).

Bad Points: Parking is at NCP around 15 mins walk away, which was a bit of a struggle with luggage. The hotel discount sets parking at £8 per 24 hours (ensure you get your token validated); Free Wifi is slow and needs re-logging in every 30 mins - very irritating if doing work. You can optionally pay £5 for good internet - however i was suprised that this could not be done via the web or the phone to reception, and i had to go down to reception to arrange this; there was noise from around 7am-11pm - mainly the tannoy announcements from the station.

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurie Nicol, General Manager at Grand Central Hotel, responded to this review
10 February 2012
Thank you for taking the time to review further to your stay.

I am pleased to read that you would highly recommend the Grand Central and I appreciate your feedback.

We hope business (or leisure) will bring you back to the hotel in the future and please don't hesitate to request a room that does not overlook the stations concourse, our reservations team will be happy to oblige.

Kind regards,
Laurie Nicol
General Manager
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UK
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Staff are truly amazing”
5 of 5 stars Reviewed 8 February 2012 via mobile

What a pleasure to stay here. The quality of the hotel, decor and rooms is fantastic. All staff were superb.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by gabrielleUk for Glasgow
Ask gabrielleUk about Grand Central Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurie Nicol, General Manager at Grand Central Hotel, responded to this review
10 February 2012
Thank you so much for your review and top rating of 5, our team will truly appreciate your comments!

We hope we can welcome you back in the near future, a very warm welcome awaits you.

Kind regards,
Laurie Nicol
General Manager
Report response as inappropriate
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Additional Information about Grand Central Hotel

99 Gordon Street, Glasgow G1 3SF, Scotland
Price range (per night):* INR6,409 - 11,703

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