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BEST WESTERN Scores Hotel – reviews, photos

76 The Scores, St Andrews KY16 9BB, Scotland
Hotel amenities
BEST WESTERN Scores Hotel
Ranked #4 of 19 hotels in St Andrews
4.5 of 5 stars 142 Reviews
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142 reviews from our community

What travellers say about this hotel
  • Old course(14)
  • Very good(7)
  • Sea view(7)
  • Friendly and helpful(6)
  • Great location(6)
  • Golf course(5)
Traveller rating
    70
    49
    13
    4
    6
Only show reviews for Family (20) | Couples (46) | Business (30)
Date Rating
Scotland
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
49 helpful votes 49 helpful votes
“Great location in a lovely town”
4 of 5 stars Reviewed 30 January 2012

Parking can be a problem in St. Andrews, but we were lucky when we arrived and managed to get almost directly outside the hotel. This is an old, traditional building which felt right for a stay in an historical place like St. Andrews - even in the winter this is an interesting place to visit.

We spent two nights here in a very large, well furnished room - comfy king size bed, sofa, etc.- with amazing views across the bay. Nice bathroom toiletries. The hotel was fairly quiet when we visited. It's well decorated and furnished. Reception staff were welcoming and knowledgeable. Service in the grill restaurant was slower than I would have expected. Menu choices average - not a huge choice for vegetarians. Never mind - St. Andrews has many great restaurants to choose from, as we discovered! Breakfast was good though - who wouldn't enjoy starting the day with a cooked breakfast and a view of the sea?

The thing with the Scores Hotel is I feel it has the potential to be so much better - having good staff makes all the difference. Nevertheless, if in St. Andrews we would stay here again - the location is amazing, and you can walk everywhere. It's a compact little town with a lot of history, good shops and eateries.... and of course, golf!

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask TravellingScot about BEST WESTERN Scores Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhilipRolfe, Manager at BEST WESTERN Scores Hotel, responded to this review
4 February 2012
Dear Travelling Scot,
Thanks very much for your review of your stay here back in November and I was glad to hear that on the whole, you enjoyed your visit. I am sorry that the service in the grill was slower than you expected, to be honest I am not sure why this was so, but we have made improvements in the last couple of months and I feel sure that you will see these when you return in the future. We are also going to make quite a few changes to our grill menu in the spring (both in content and format) so I am sure these changes will improve things here too!
Thank you again for your kind comments generally and rest assured we take on board your constructive comments and we will definately work to improve on them.
Best wishes,
Philip Rolfe
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Scotland
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Lovely, traditional hotel with stunning views,”
5 of 5 stars Reviewed 29 January 2012

We stayed one night at this hotel and would be more than happy to return here. Traditional building full of character, friendly efficient staff, warm and comfortable, clean and great selection for breakfast. Location spot on for tourists, was a lovely treat.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask scottishmotherof3 about BEST WESTERN Scores Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhilipRolfe, Manager at BEST WESTERN Scores Hotel, responded to this review
30 January 2012
Thanks for your review after your recent stay with us, I have passed on your kind comments to the staff. It was great to hear that you enjoyed your visit to this lovely town, it only goes to prove that even in January, there can be reasonable weather in Fife!
Hope to see you again before too long!
Kind regards,
Philip Rolfe
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2 reviews
Reviews in 2 cities Reviews in 2 cities
“Best staff by a mile”
5 of 5 stars Reviewed 29 January 2012

I have just returned from a 3 night stay at scores. Right from check in the service was excellent stephenie on reception was excellent and helpful thought my staff even arranging for a slight extent ion on check out was no trouble. The room sizes are excellent especially the junior suite which I had was excellent. The room was cleaned to the same high standard every day which in my experience is unusual as normally the quality tends to dip especially on weekends in some hotels.

The next hit for,me was breakfast again always excellent quality and the waitress whos name escapes me (brown hair, mid 30s) gave excellent service remembering my preflerances as the days progressed.

Please pass my thanks on to the staff and I look forward to returning to room 209 in the near future. Top Job!

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Marto54 about BEST WESTERN Scores Hotel
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PhilipRolfe, Manager at BEST WESTERN Scores Hotel, responded to this review
5 February 2012
Dear Marto54,

I was really pleased to hear how much you enjoyed your stay here!
I was, however particularly pleased to hear that Stephanie had been mentioned as providing excellent service and I believe the lady you refer to (without knowing her name) is Karen. I have passed on your kind comments to both of these team members, as well as to housekeeping whom you also praised for high standards of cleanliness, THANK YOU!
We all look forward to welcoming you back to St Andrews before too long,
with best wishes,
Philip Rolfe.
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Glasgow, United Kingdom
1 review
1 helpful vote 1 helpful vote
“great hotel”
5 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

I stayed at the scores hotel st Andrews along with my husband and two grandchildren for 1 night on saturday 21st jan. The room we had was fantastic with views of the bay,it was very clean .The staff were very friendly and were great with the kids.dinner was great and so was breakfast.I will certainly be going back again.Thanks to all the staff for making this a pleasant stay.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask georgina t about BEST WESTERN Scores Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhilipRolfe, Manager at BEST WESTERN Scores Hotel, responded to this review
28 January 2012
Dear georgina t,
Great to hear that you enjoyed your stay here and it was also good to hear that your grandchildren had a fun time as well.
I have passed your kind comments to all staff that were here and looked after you and also to Chef. I hope that we will see you all here again soon, perhaps with all three generations!
In warmer weather the grandkids would love playing on the West Sands! Perhaps not in January though!!
We very much appreciate your comments and thank you for trusting us with your business,
Kind regards,
Philip Rolfe.
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Glasgow, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Fabulous location and friendly, helpful staff”
4 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

We had a last minute overnight stay in the hotel in a town we know very well. The hotel is located right next to the Old Course and very close to the beach and the town - couldn't be better!! The staff were very friendly and helpful and our breakfast was first class - food and view...right across the bay.

Room Tip: Ask for a sea view
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask AJ1984_12 about BEST WESTERN Scores Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhilipRolfe, Manager at BEST WESTERN Scores Hotel, responded to this review
21 January 2012
Thank you for your kind review posted after your recent visit. I was pleased to hear that you enjoyed our close location to the town, but also the great views you do get from the front of the hotel particularly. I have also passed on your thanks to the staff and I am glad that you enjoyed your breakfast with us. A good breakfast is an important start to the day and has to be done well!
We look forward to welcoming you back soon,
Kind Regards,
Philip Rolfe.
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Additional Information about BEST WESTERN Scores Hotel

  • Best Western St Andrews
  • Scores Hotel St Andrews
  • Best Western St. Andrews
  • St. Andrews Best Western
Address: 76 The Scores, St Andrews KY16 9BB, Scotland
Price range (per night):* INR14,601 - 22,738

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