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BEST WESTERN Scores Hotel – reviews, photos

76 The Scores, St Andrews KY16 9BB, Scotland
Hotel amenities
BEST WESTERN Scores Hotel
Ranked #4 of 19 hotels in St Andrews
4.5 of 5 stars 142 Reviews
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142 reviews from our community

What travellers say about this hotel
  • Old course(14)
  • Very good(7)
  • Sea view(7)
  • Friendly and helpful(6)
  • Great location(6)
  • Golf course(5)
Traveller rating
    70
    49
    13
    4
    6
Only show reviews for Family (20) | Couples (46) | Business (30)
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Best staff by a mile”
5 of 5 stars Reviewed 29 January 2012

I have just returned from a 3 night stay at scores. Right from check in the service was excellent stephenie on reception was excellent and helpful thought my staff even arranging for a slight extent ion on check out was no trouble. The room sizes are excellent especially the junior suite which I had was excellent. The room was cleaned to the same high standard every day which in my experience is unusual as normally the quality tends to dip especially on weekends in some hotels.

The next hit for,me was breakfast again always excellent quality and the waitress whos name escapes me (brown hair, mid 30s) gave excellent service remembering my preflerances as the days progressed.

Please pass my thanks on to the staff and I look forward to returning to room 209 in the near future. Top Job!

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Marto54 about BEST WESTERN Scores Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhilipRolfe, Manager at BEST WESTERN Scores Hotel, responded to this review
5 February 2012
Dear Marto54,

I was really pleased to hear how much you enjoyed your stay here!
I was, however particularly pleased to hear that Stephanie had been mentioned as providing excellent service and I believe the lady you refer to (without knowing her name) is Karen. I have passed on your kind comments to both of these team members, as well as to housekeeping whom you also praised for high standards of cleanliness, THANK YOU!
We all look forward to welcoming you back to St Andrews before too long,
with best wishes,
Philip Rolfe.
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Glasgow, United Kingdom
1 review
1 helpful vote 1 helpful vote
“great hotel”
5 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

I stayed at the scores hotel st Andrews along with my husband and two grandchildren for 1 night on saturday 21st jan. The room we had was fantastic with views of the bay,it was very clean .The staff were very friendly and were great with the kids.dinner was great and so was breakfast.I will certainly be going back again.Thanks to all the staff for making this a pleasant stay.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask georgina t about BEST WESTERN Scores Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhilipRolfe, Manager at BEST WESTERN Scores Hotel, responded to this review
28 January 2012
Dear georgina t,
Great to hear that you enjoyed your stay here and it was also good to hear that your grandchildren had a fun time as well.
I have passed your kind comments to all staff that were here and looked after you and also to Chef. I hope that we will see you all here again soon, perhaps with all three generations!
In warmer weather the grandkids would love playing on the West Sands! Perhaps not in January though!!
We very much appreciate your comments and thank you for trusting us with your business,
Kind regards,
Philip Rolfe.
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Glasgow, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Fabulous location and friendly, helpful staff”
4 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

We had a last minute overnight stay in the hotel in a town we know very well. The hotel is located right next to the Old Course and very close to the beach and the town - couldn't be better!! The staff were very friendly and helpful and our breakfast was first class - food and view...right across the bay.

Room Tip: Ask for a sea view
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask AJ1984_12 about BEST WESTERN Scores Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhilipRolfe, Manager at BEST WESTERN Scores Hotel, responded to this review
21 January 2012
Thank you for your kind review posted after your recent visit. I was pleased to hear that you enjoyed our close location to the town, but also the great views you do get from the front of the hotel particularly. I have also passed on your thanks to the staff and I am glad that you enjoyed your breakfast with us. A good breakfast is an important start to the day and has to be done well!
We look forward to welcoming you back soon,
Kind Regards,
Philip Rolfe.
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Glasgow, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Hogmanay 2011”
4 of 5 stars Reviewed 7 January 2012

This was our first time at the hotel. Our room had a lovely sea view-it was a pleasure to open the curtains each morning. The staff were extremely friendly and accommodating. The Hogmanay party had a good atmosphere, the food and music were really good.Breakfast choice was adequate but i feel that there could have been a better selection of bread /rolls and more variety in the healthy options.All in all it was a lovely way to start a new year and we would definitely stay again.

Room Tip: Ask for a sea view
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  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask bigal96 about BEST WESTERN Scores Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhilipRolfe, Manager at BEST WESTERN Scores Hotel, responded to this review
21 January 2012
It is great to hear that you enjoyed your time here at Hogmanay and thank you for your review of the hotel. It is sometimes difficult to get exactly the right mix of meals, entertainment and activities for special or package breaks that appeal to all. It seems that we have succeeded here this time and I am very happy to know that you enjoyed your first visit to the Scores hotel. I hear what you say about the bread/rolls and healthy options and we will be making some improvements in the next few weeks in both of these areas. I look forward to welcoming you back to the hotel again before too long.
Best wishes for 2012!
Philip Rolfe.
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Ayrshire
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Hogmanay package 2011”
4 of 5 stars Reviewed 4 January 2012

We chose this hotel package for our New Year Celebration and would thoroughly recommend it.The staff were friendly and helpful. The room and bed were very clean and comfortable. Friday was most relaxing, starting with tea and scones.Pre dinner drinks and canapes were enjoyable as was evening meal, followed by entertaining quiz. Breakfast each morning was freshly cooked with plenty of choice. The Hogmanay party was excellent with a friendly atmosphere, tasteful party hats and fun party boxes. The meal was most enjoyable served at a leisurely pace and followed by dancing to a great celidh band. We really enjoyed our stay here, even the weather was good!

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask KylieAyrshire about BEST WESTERN Scores Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhilipRolfe, Manager at BEST WESTERN Scores Hotel, responded to this review
5 January 2012
It is good to hear that you were so happy with your stay here and thanks so much for your kind comments.
A lot of work goes into special occasions such as hogmanay and it is brilliant to hear
that you were so happy with the hotel generally, it makes all the work getting ready worthwhile!
I do hope that we can look forward to welcoming you back later in 2012 and perhaps even at the next hogmanay celebration!
With best wishes from everyone at the Scores hotel for a happy and healthy 2012,
Philip.
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Additional Information about BEST WESTERN Scores Hotel

  • Best Western St Andrews
  • Scores Hotel St Andrews
  • Best Western St. Andrews
  • St. Andrews Best Western
Address: 76 The Scores, St Andrews KY16 9BB, Scotland
Price range (per night):* INR14,601 - 22,738

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BEST WESTERN Scores Hotel
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