we arrived after a hard days work the receptionist was less than helpfull the room was freezing cold so i decided to have a hot shower only to find there was no hot water i went to phone reception only to find that it closed at 6.00pm the night porter said he was trying to get a heating engineer as the haeting had been down all day (something the receptionist had failed to inform us) the hotel was not very clean either i booked out by 7.00 pm
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