I would rate the Thistle House as a disappointment. There seemed to be a little confusion about the payment for the room, though I did end up paying what I anticipated (I think.) The location is farther from the city center than I had anticipated. The surrounding neighborhood is a little uncomfortable, and a very loud car alarm went off after midnight and continued for nearly a half hour before finally being silenced. The staff seemed to lack sufficient English speaking skills even though this is in an English speaking country. Requests I had made at the time of booking as a condition of booking were not acknowledged. Once checked in, staff was no longer present should I need assistance. I felt more like an imposition than a guest.
