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Dundas Castle – reviews, photos

South Queensferry, Edinburgh EH30 9SP, Scotland
Hotel amenities
Dundas Castle
4.5 of 5 stars 12 Reviews
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12 reviews from our community

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Mississau
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“9:30am check-out time for room, 10:30am check-out time for grounds”
3 of 5 stars Reviewed 29 September 2011
2
people found this review helpful

It is a great place/house. Always love a place with a long history behind it. Arhitecture of the main house is just stunning, yet cozy. Decorations were just beautiful, every detail is perfectly in place making every room complete with rich fullness. Makes wonderful pictures.

But got herded in for the event and herded out of room right next morning at 9:30am left a lot to be desired to enjoy the greatness of the place. Although, one cannot blame the timing, they have weddings almost everyday, so says a taxi driver.

Service is wonderful, but at wedding reception there were teenage like servers giggling because one went to the wrong table twice, it is a cozy reception, but had high expectation, so ...
For breakfast, when we were just about to finish our cold buffet breakfast, then one server came in and asked if we want hot breakfast...too late, but we were not late nor early for the breakfast time.

Room was lovely, elegant, nicely decorated, strange that the gold-plated-plumbing shower had no place to put toiletry, had to put shampoo & shower gel on the floor (glad we brought our own hair condition, these days even a simple modern woman need hair condition). Heard each room is different, though.

Must be a nice place to have a longer visit, or a more relaxed visit, if you know the family well?

  • Stayed September 2011, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DundasCastle, Manager at Dundas Castle, responded to this review
5 December 2011
Thank you for taking the time to leave feedback on your experience of Dundas Castle. We are delighted that you were so enamoured with the Castle and that you felt that our service was wonderful.

We were, however, sorry to read the point about two of our waiting staff. This was highly unusual and appropriate action has been taken to ensure that it does not happen, in the future.

With regards to the check-out time - during peak seasons we do ask guests to check out after breakfast at 10.30am so that we can invite any other guests to arrive at 12 noon. With this early check-in time residents have more time to enjoy the Castle before a wedding ceremony or event.

We hope that you enjoyed the wedding that you attended and that we can welcome you back to the Castle in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hampshire
Top Contributor
58 reviews 58 reviews
Reviews in 50 cities Reviews in 50 cities
17 helpful votes 17 helpful votes
“Wonderful stay for a family wedding”
5 of 5 stars Reviewed 19 June 2010
1
person found this review helpful

We stayed here for a family wedding; the wedding reception was held here. From arrival through to departure you will rarely experience customer service and lavish surrounding as those found at Dundas Castle.
As part of the wedding reception we had access to the main rooms of the castle and access to the grounds. Our room was fabulous with a great bathroom attached - great view of the original part of the castle from the window.
A wonderful experience and will recall our stay for a long time.

  • Stayed June 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaelmor
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Perfect Wedding Venue”
5 of 5 stars Reviewed 19 August 2009
3
people found this review helpful

My husband and I decided to wed at Dundas; a decision we have never regretted. The bedrooms were spacious and well appointed, the water pressure almost blasting (this is a good thing) and the staff... well the staff could not been more attentive, focus-driven or kind. We felt as if the grounds, the public and bed rooms were ours and always had been. We were made to feel at home from the moment we arrived until the moment we left.

There are many castles in Scotland that can provide a wedding, but there are few that can provide the stellar level of service, care and consideration that Dundas Castle offers, and at a lesser cost than many of their local competition. We had visited many castles, all with their own unique issues; strange smells, dodgy staff, guests banished to a terrible 1960's annex, terrible food. Dundas has NONE of these issues. The staff are patient, kind, and have the kind of temper that can withstand even the pickiest of brides with aplomb.

We had nothing to complain about, and are already planning (more like scheming) a way that we can all return with our guests for more of the same on an annual basis. Not only were they willing to withstand our version of entertainment, they also had on offer a 4 x 4 course, golf on tap, and enough diversions to make even the most jaded of travellers let their hair down.

Dundas Castle and its staff, in a word, is miraculous. Highly recommended to any bride seeking her fairy tale wedding.

  • Stayed June 2009, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Britain
1 review
3 helpful votes 3 helpful votes
“Beautiful, would love to return”
5 of 5 stars Reviewed 17 October 2008
3
people found this review helpful

I stayed here for a friends wedding and would return in a flash. The service was the best I have ever experienced, they went above and beyond. My husband and I are hoping to book the castle for a private stay for friends and family next year. I would definitely recommend Dundas for its beauty, grandure and the warmth of the family home.

  • Liked — The rooms were perfectly clean and the interior design was amazing
  • Disliked — you have to book the whole castle so i cant come back on my own!!
  • Stayed July 2008, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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CA
1 review
2 helpful votes 2 helpful votes
“magical castle”
5 of 5 stars Reviewed 18 April 2008
2
people found this review helpful

LOVED IT! We rented the Dundas Castle with a group of friends and it turned out to be less expensive than renting hotels and soooo much better. How many people can say they stayed at a real castle? The castle was like something out of a fairy tale, the staff was amazing and the food was better than most restaurants. The castle is a short drive from many of the hot tourist spots but many of the people in our group loved the castle so much they didn't go outside the castle grounds the entire week! This is a wonderful place to go with family and friends that you will talk about for the rest of your lives.

  • Liked — it was like living in a fairy tale for a week
  • Disliked — loved everything about it.
  • Stayed September 2004, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
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