When we arrived our booking wasn't recorded apparently due to a bad computer booking system. The guy on reception was apologetic and clearly under pressure working in such a poor and neglected hostel. The room cleanliness was questionable, the electrical sockets didn't work and the heater appliance sparked when we switched it on. The hot water didn't run from the taps or the shower. Windows painted open so it was freezing as it was January it was freezing. In the middle of the night we had people trying to get into our room which was double booked. Beds were uncomfortable and felt like they were going to break. I'm a regular hostel user around the world and this was by far the worst! I felt sorry for the staff and felt the hostel is very neglected which was a shame. I wouldn't stay there again.
