The AA must throw around diamonds quite freely, as this place was certainly NOT up to the standard I expected based on the rating. Our room was up several flights of stairs, the last being quite unsafe. At first glance it looked "OK", except for the shabby duvets and mis-matched furniture. Out of four recessed light fixtures, only one actually worked, and it blew out on our last day there. There were cobwebs hanging from the light. The carpet had stains that looked as though someone had puked on it before. My husband had to fashion a curtain out of a duvet because there were only nets, and we would have given the street behind us quite a show (not to mention the early sunrise and late sunset being an issue for those wishing to sleep). On the sink in the bathroom was a grimy old pump bottle of handwash, procured from the nearest supermarket. The electric kettle had water in it already, left over from who knows when. The readily apparent lack of care for detail (or indeed, basics) made me immediately uncomfortable, and rather hesitant to tuck myself into the bed at night. The shower, which on first glance looked new, was actually broken. There was a bit of tape attempting to secure the head in the high position, because the holder was broken. We had an ancient TV that did not receive cable, as promised in "all" the rooms.
The dining room, at first glance, looks quite nice. But look at the seats of the chairs, which are all stained. The food was acceptable, and the staff were courteous. The onsite parking turned out to be a small area suitable for 2 to 3 cars maximum. We had to park on the street. I just think the owners of this place should be ashamed of themselves. They like to flaunt their ratings, but it's clear they care little about giving their guests more than the bare minimum. I think AA and RAC need to revisit their rating standards. If this qualifies as "very good", then I'd hate to know what a lesser hotel is like, and the top knotch places must be rather disappointing. I remain mystified as to why people in the hospitality industry refuse to make their places nice when it isn't expensive, and could generate more profit.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC