Of all the Hilton hotels I have stayed, and there have been many from New York midtown to Hong Kong and the incomparable Rome Hilton, this is prob the one in need of a makeover, however its staff really compensate (having had last week experienced poor levels of professionallism in Spain good ol UK comes up trumps, suprising but true

When we arrived we got an upgrade to the deluxe suite and the room was beautiful! Lovely shower and bath, excellent cleanliness and breakfasts were great. Staff service was far above a standard hostel and nothing was too much trouble. We left some items in the room and the staff called immediately and posted them back to us at no cost right away. Next time we are in Edinburgh we will definitely stay here!

it's more a residential area than tourist center, same price could be more choice at same area and there are very strict rule to use the room, say, not eat & drink at room or you have to pay for dry clean if you made dirt on carpet. maybe hence, room is quite clean

My husband and I stayed there for a week. The location is very nice - 15 min walk to Princess Street (5 min by bus), Airlink bus stop (from and to the airport) is 1 min from the hotel, just down the street. We really liked the breakfasts served, breakfast menu is great: yogurts, fruit, cereals, fruit salad, all possible types of eggs with bacon, sausages, tomatoes, mushroom, potatoes, toasts with jam and marmalade, everything was fresh and nicely cooked. This hotel is a family run one, and the staff is very attentive to the tiny details. When we left for the tour to Highlands early morning, they offered sandwiches and "breakfast to go". We checked the reviews before booking and some said that there was a problem with the showers, but they were almost done renewing all the showers when we were there and ours was new and great.