I chose this place because I thought it looked like a comfortable place to stay but entering the lobby the deep chill rang alarm bells. The receptionist was friendly enough but promised packed breakfasts that never arrived. He tried to charge us a surplus for using a debit card, this wasn't mentioned on booking.com. The rooms were big but freezing. The towels tiny and thin, the double bed a single and a half, one thin pillow each. The room was very noisy with guests banging doors all night and drunks screaming and singing in the street until 4am and later. They even made my son's bed with his suitcase still in it! I can only assume they thought this is Edinburgh we can charge what we like and no need to worry about service or facilities!
