We paid £291 and stayed in room number 9 which is supposed to be a "junior double"... the room was just big enough to fit a small double bed and that's it... we had an ensuite bathroom. For almost 300 pounds for 2 nights you expect some quality... Did we get any ? NOPE !!!! The bedroom was dirty, dust all over the place. We opened the old wardrobe and we could write our names on the inside , so much dust. The mattress must be at least 10 years old and you can feel every spring in it.... the shower does hardly work, hardly any pressure... after I discussed this, staff promised me to have a look at it... Did they ???? No they didn't.... we needed about 25 minutes to get rid of the soap on our bodies.
Sunday morning, we went for breakfast (continental breakfast)... what a laugh.... We each received 2 slices of toast and that's it. There were 3 cold meats (cheap ham, salami and something else that I didn't recognise), there were little prepacked pieces of cheese. If you were lucky you could find some "un-eadible" dried up croissants.....For a cooked breakfast you had to pay another extra 5£..... The second morning my partner slept a bid longer but went at 9.30 to the dinner room to look for a prepacked waffle but they were cleaning up already and so he couldn't get one anymore...
Checkout time is 11.00.. at 10.30 reception already phoned us to remind us and she told us that if we stayed longer we had to pay extra... UNACCEPTABLE !!!!!!!!
This is just a money squizing machine that loves to ripp-off honest travellers.... AVOID THIS DUMP AT ALL COST !!!!!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC