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BEST WESTERN Edinburgh Capital Hotel – reviews, photos

3.0 of 5
187 Clermiston Rd | Corstorphine, Edinburgh EH12 6UG, Scotland
Hotel amenities
BEST WESTERN Edinburgh Capital Hotel
BEST WESTERN Edinburgh Capital Hotel
BEST WESTERN Edinburgh Capital Hotel
BEST WESTERN Edinburgh Capital Hotel
BEST WESTERN Edinburgh Capital Hotel
BEST WESTERN Edinburgh Capital Hotel
Ranked #61 of 140 hotels in Edinburgh
4.0 of 5 stars 266 Reviews
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266 reviews from our community

What travellers say about this hotel
  • Friendly and helpful(9)
  • Leisure facilities(9)
  • Very good(8)
  • Very nice(7)
  • Bus stop(7)
  • Evening meals(7)
  • Room service(5)
  • Staff were helpful(3)
  • Swimming pool(3)
  • Buffet style(3)
Traveller rating
    86
    116
    44
    16
    4
Only show reviews for Family (42) | Couples (114) | Business (38)
Date Rating
Edinburgh, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“very relaxed”
4 of 5 stars Reviewed 14 February 2012

Good sized, well apointed rooms for the price (especialy in Edinburgh) we had a room on the second floor with views over the firth of forth and to the west of Edinburgh. room was clean and of a good size - the reception staff were very helpfull and professional asking if we were dining at the hotel and if so would we like to book a table, which as we were meeting friends for diner we did. There is a small longe area just at the reastaurant where the menu can be examined over a drink before you go in all very relaxed.

The food was very good (can highly recomend the lobster, crayfish & avacado cocktail as a starter). and the buffet breakfast was again very good. The only thing stopping us rating the hotel as excellent was the out of order lift meaning quite a treck to the room with luggage and not good for elderly or infirm guests although given how helpfull the staff were I'm sure help would be available

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by groovy1970s for Edinburgh
Ask groovy1970s about BEST WESTERN Edinburgh Capital Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalManager, General Manager at BEST WESTERN Edinburgh Capital Hotel, responded to this review
15 February 2012
Dear groovy 1970's

My sincere thanks for your feedback following your stay with us and I am delighted that you had an enjoyable visit. Chef was very pleased to hear that you felt his food was of a high standard as he works very hard with his team to ensure we provide a great dining offering.

I'm sorry that you were inconvenienced by the lift, we did have extra people on hand during the breakdown to assist with luggage. Unfortunately the parts we required to complete the repair were out of stock and had to be hand-made which prevented us from fixing the lift immediately. My apologies once again and I hope this did not detract from the overall enjoyment of your stay.

Kind regards

Claire

Claire Steven
General Manager
manager@edinburghcapitalhotel.co.uk
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London, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
“Lovely.”
4 of 5 stars Reviewed 13 February 2012

Lovely Hotel 20mins outside Central Edinburgh. Nice clean room, soft beds, good pillows etc and nice staff. Used the leisure facilities couldn't complain.

  • Stayed February 2012, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Jarrel M about BEST WESTERN Edinburgh Capital Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalManager, General Manager at BEST WESTERN Edinburgh Capital Hotel, responded to this review
15 February 2012
Dear Jarrel M

Thanks for your lovely comments following your recent visit to our hotel; we are delighted that you enjoyed your stay and hope to see you again soon.

Thanks again for taking the time.

Kind regards

Claire

Claire Steven
General Manager
manager@edinburghcapitalhotel.co.uk
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
manchester
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Lovely hotel, but too far from the centre”
3 of 5 stars Reviewed 31 January 2012

We got a good deal for this hotel for a weekend in November, however as we travelled up by train and didn't have a car, getting around was a pain. Buses to town took up to 45mins, making popping back to the hotel after a days sightseeing, and back out for dinner was a pain.

Location aside, the rooms were spacious, well equipped and had comfy beds. The view of the car park/embankment was disappointing. Free wi-fi was a bonus.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask cathhhyyyyyyy about BEST WESTERN Edinburgh Capital Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalManager, General Manager at BEST WESTERN Edinburgh Capital Hotel, responded to this review
1 February 2012
Dear cathhhyyyyyyy

Thanks for taking the time to write a review of our hotel, I was delighted to read that overall you had an enjoyable stay.

I'm sorry you found the journey into the city a little cumbersome, there were some roadworks that may have delayed your journey at the time of your visit, ordinarliy the city centre can be reached much quicker.

I do hope we shall have the opportunity to welcome you back in the future, thanks again for your comments.

Kind regards

Claire

Claire Steven
General Manager
manager@edinburghcapitalhotel.co.uk
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London
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Good quality hotel but quite far out of the city centre”
4 of 5 stars Reviewed 30 January 2012

Really good quality hotel. We stayed for new years eve on an offer and it was really good value. Rooms were very clean and service very good. Only two small complaints - 1) it's about a 20 minute bus ride from town and 2) the breakfast was quite disorganised, either tables left uncleared and quite often everything running out at the same time. Those two things didnt impair our stay at all though and I would recommend.

  • Stayed December 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask tom_bacon about BEST WESTERN Edinburgh Capital Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalManager, General Manager at BEST WESTERN Edinburgh Capital Hotel, responded to this review
1 February 2012
Dear tom_bacon

Thanks for your comments, I am glad that you found our hotel good value for money, this is really what we are all about in every aspect of our business.

My apologies that breakfast seemed less than perfect, we have addressed this as a team.

Thanks again for taking the time and we hope to see you again soon.

Kind regards

Claire

Claire Steven
General Manager
manager@edinburghcapitalhotel.co.uk
Report response as inappropriate
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Worcester
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“What a pleasant surprise”
5 of 5 stars Reviewed 24 January 2012

I stayed here for a bargain £50 bed and breakfast, for that price I wasn't expecting too much. Arrived at 9pm, reception were really helpful and offered to book me into the restaurant - definitely not what I was expecting. Free wifi that was really free and quick too. Room was lovely and clean. Staff were friendly and helpful. Would definitely stay here again.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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Ask AngelfaceWorcester about BEST WESTERN Edinburgh Capital Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalManager, General Manager at BEST WESTERN Edinburgh Capital Hotel, responded to this review
1 February 2012
Dear AngelFaceWorcester

Thanks for your feedback following your recent stay. I'm delighted that you enjoyed your time with us.

We have recently invested heavily in upgrading our FREE wifi to ensure all of our guests get superior connectivity while away from home, I'm glad it's working for you!

If I can be of any assistance to help arrange future stays, do feel free to contact me directly.

Kind regards

Claire

Claire Steven
General Manager
manager@edinburghcapitalhotel.co.uk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about BEST WESTERN Edinburgh Capital Hotel

  • Best Western Edinburgh
  • Edinburgh Best Western
Address: 187 Clermiston Rd | Corstorphine, Edinburgh EH12 6UG, Scotland
Price range (per night):* INR5,545 - 15,347

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