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Apex City Hotel – reviews, photos

4.0 of 5
61 Grassmarket, Edinburgh EH1 2JF, Scotland
Hotel amenities
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£10 credit if book direct
Apex City Hotel
Apex City Hotel
Apex City Hotel
Apex City Hotel
Apex City Hotel
Apex City Hotel
Ranked #36 of 140 hotels in Edinburgh
4.5 of 5 stars 669 Reviews
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669 reviews from our community

What travellers say about this hotel
  • Great location(21)
  • Royal mile(20)
  • Friendly and helpful(13)
  • Very good(11)
  • Old town(11)
  • Room service(7)
  • Car park(7)
  • Castle view(6)
  • Tea coffee(6)
  • Tour bus(5)
Traveller rating
    283
    278
    67
    31
    9
Only show reviews for Family (44) | Couples (303) | Business (57)
Date Rating
Sheffield
Senior Contributor
32 reviews 32 reviews
Reviews in 15 cities Reviews in 15 cities
32 helpful votes 32 helpful votes
“Fantastic Location, Fantastic Service.”
4 of 5 stars Reviewed 14 February 2012

Had a long weekend here in February for my partners birthday.

Upon arrival we were a few hours early but thought to double check the room wasn't ready. The lady at the desk called the cleaners and asked, and we were told that our room would be ready at 1 (an hour earlier than standard check in). We were happy with that so trundled off to get some lunch and come back. They offered to store our luggage for us, but it wasn't necessary.

When we came back we were put in room 4109, which is at the front of the 4th floor. The view from the window was the Castle, which we were so pleased about.

The room itself was modern and clean, and had the facilities expected of a chain hotel. The bed was comfy and huge cushions and big fluffy pillows. Only slight niggle was that the cushions seemed to have some kind of stains all down them - not sure what this was, but they were thrown onto the chair and forgotten about.

There is a fridge which is a bonus, and complimentary tea, coffee, and galaxy hot chocolate, alongside some biscuits, jelly beans, pringles and a couple of bottles of water. Only thing that would have been nice is for some proper milk in the fridge (I have seen this before), instead of the little tubs of long life stuff.

The bathroom had a bath and wet room style shower which was a bonus. The bath was a nice deep one, and not the rubbish ones usually found in chain hotels that are only about 6 inches deep. I enjoyed a long soak with the complimentary Elemis bubble baths and it was wonderful. Also, the bath was right next to a window so provided you weren't being watched you could happily have a people watch whilst in the tub - but of course there were blinds if not!

The location of the hotel is second to none. Lots of bars, restaurants, and takeaways on your doorstep and only a stones throw up some very steep steps to the castle and royal mile area. Yes people moan about the noise but we were at the front and whilst I woke up once as I needed the loo and could here the noise, it didn't keep me awake. If it was to, the hotel do provide ear plugs.

From what we saw, the car park was a bit of a nightmare. We tried to park there twice but never found a space, so eventually parked on the road for our stay. May have been more inclined to find a space in the car park had it not been free to park on the road on a Sunday. I believe the car park costs £8 per 24 hours.

We got room service one night. My partner had a pizza with chips and I had a tuna sandwich. My sandwich was served with crisps, red cabbage, and olives/sundried tomatos and cost £6.95. My partner enjoyed his pizza and the chips were proper chunky chips. Very impressed that instead of little pots of condiments we were provided with four glass jars for no extra fee. It was quite expensive at £19 for all this but hey, thats room service for you!

The only thing I would suggest to improve the hotel was to add a couple more personal touches. It was a lovely hotel but it just felt that the rooms had something missing. However saying this I wouldn't hesitate to return.

Room Tip: Rooms at the front have a little more noise but better views. Quiter rooms are at the back. The nois...
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Contributor
18 reviews 18 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Great location, good service”
4 of 5 stars Reviewed 13 February 2012 via mobile

This hotel is on the Grassmarket, cracking location for exploring the city It was a perfectly acceptable hotel, good sized room and good customer service. Will definitely go back.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N Ireland
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Good location”
3 of 5 stars Reviewed 11 February 2012

I stayed for 2 nights in Dec 2011, good location, cleana rooms but breakfast and dinner was hit and miss, the dinner was so poor we eat out at a local italian over the road, didnt drink here either as the local bars were great.

overall not bad but the food isnt good, sorry

Room Tip: get a room away from the grassmarket area this is lively at night
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  • Stayed December 2011, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsay Sturrock, General Manager at Apex City Hotel, responded to this review
14 February 2012
Dear Guest

Thank you for taking the time to review the Apex City Hotel. I am pleased that you found your room clean and the hotel well located, however I was disappointed to read that that your meal with us was below your expectations.

Our restaurant has been awarded a rosette by the AA and recently received praise from Visit Scotland, so I am naturally disappointed by your review. If you have time to contact me directly I would be pleased to hear how your meal could have been improved as I am always keen to gain constructive feedback.

Thank you again for your review and you can contact me directly by sending an e-mail to lindsay.sturrock@apexhotels.co.uk

Kind regards

Lindsay Sturrock
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hitchin, United Kingdom
Contributor
15 reviews 15 reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
“First class, great location!”
5 of 5 stars Reviewed 10 February 2012 via mobile

We had a 2 day stay during a Rugby weekend, everything was first class, one small problem with our evening meal but this was quickly resolved! First class staff, the wee waitress in the bar did a sterling job! Especially with the abuse she got from one very rude customer!! We'll be back!!

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hertford, United Kingdom
Senior Contributor
23 reviews 23 reviews
Reviews in 17 cities Reviews in 17 cities
82 helpful votes 82 helpful votes
“Great location and sevice”
4 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

Just stayed at the Apex for a short break. The staff recognised our wishes for a quiet room (The Grassmarket can get noisy on a Friday and Saturday night) and gave us a back facing room on the top 4th floor, not a great view but very quiet. Front facing rooms will have a great view over the castle but street noise may be heard. The small seating area on each floor outside the lifts looks onto the castle and it's like having your own personal viewpoint.
The room was spacious and well equipped and made the stay very comfortable. Spacious bathroom and nice walk in shower area unlike the usual crowded city centre hotel bathrooms.
A couple of minor niggles, the hairdryer in the table is fixed but is on the wrong side for the mirror . There are plug sockets on the mirror side but you cannot move the hairdryer. The lift was a laugh, one was being refurbised and the other kept announcing "lift going up" when you were going down, then "lift going down" then back to "lift going up". A indecisive lift with an identity crisis?
The hotel is in a great position for exploring the city, we nearly stayed outside the city but thankfully booked here. All the city sights and things to visit are within a walk -- not an easy walk because there is not a flat walk in Edinburgh -- blame the glaciers a few million years ago. The walking free tour, newedinburghtours.com, at 11am was brilliant thanks Kit for bringing the city to life with lots of humour and facts, you can give up the dayjob studying Physics at St Andrews Uni.
Visit the National Museum of Scotland, just refurbished and with some fantastic displays, totally unlike the stuffy image I was expecting. A fantastic building full of space and admission is free -- amazing.
Eat at Howie's just on Victoria St up from the hotel, good service and freshly cooked food and their lunchtime deals are good value. Their sardines were better than I've had in Portugal.

Room Tip: Great view from front rooms but could be noisy on weekends, quiet rooms at back or side but poor vie...
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Apex City Hotel

  • Apex City Edinburgh
  • Hotel Apex City
Address: 61 Grassmarket, Edinburgh EH1 2JF, Scotland
Price range (per night):* INR7,169 - 17,475

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