Stayed here over the weekend, excellent facilities, staff and service, it was a pleasure and I’ll definitely return on my next visit. Location was unreal...so central
We had a family room and it was huge..Views were not great, but that was okay, we were not there to stay too long in the rooms, rather get out and about... Rooms were lovely, warm, clean very comfortable..Housekeeping staff were so helpful when we asked for extras, ie blankets and towels etc. Rooms were warm, but not too stuffy, excellent selection of coffees, teas etc.. Loved the fact I could have cup or mug, small thing but huge touch I felt...!
Breakfast was stunning as with all Radissons there was huge selection. Was a little disappointed the first day with slowness of service aka my poached eggs, never turned up, but staff were very apologetic and rectified situation following morning.
Used the pool on two occasions, was little disappointed here again with the lack of lifeguard, I'm a well able swimmer but at one stage there was 3 minors (U16) left unattended in the pool.. Bar facilities at night were great, lovely atmosphere.. Staff at reception desks were again very attentive and welcoming.. Made a huge difference...
On our last morning there was a small issue with fire alarm and fire brigade and I would like to acknowledge excellent service by all involved in getting residents out in a calm and relaxed manner, training seems to be of a priority and worked flawlessly...all staff were very comfortable and immediately put the emergency evac plan into place.. It was a pleasure to watch..
Would definitely return and would definitely recommend to anyone travelling to Edinburgh...
- Radisson Edinburgh
- Edinburgh Radisson
- Radisson Hotel Edinburgh
