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Princes Street Suites at 16 Waterloo Place – reviews, photos

5.0 of 5
16 Waterloo Place, Edinburgh EH1 3EG, Scotland
Hotel amenities
Princes Street Suites at 16 Waterloo Place
Princes Street Suites at 16 Waterloo Place
Princes Street Suites at 16 Waterloo Place
Princes Street Suites at 16 Waterloo Place
Princes Street Suites at 16 Waterloo Place
Princes Street Suites at 16 Waterloo Place
4.5 of 5 stars 185 Reviews
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185 reviews from our community

What travellers say about this Speciality lodging
  • Bedroom apartment(11)
  • Reception staff(6)
  • Royal mile(6)
  • Very helpful(6)
  • Old town(4)
  • Spacious clean(3)
  • Living room(3)
  • Front door(3)
Traveller rating
    108
    45
    22
    6
    4
Only show reviews for Family (49) | Couples (50) | Business (7)
Date Rating
St Albans, Herts
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“A jekyll & hyde property”
3 of 5 stars Reviewed 5 February 2012

Stayed here for one night two years apart and, apart from excellent service, could not have had two more different experiences.

This year we had a one bedroom suite (level -3, suite 3). If you get given this room ask to move. It's miles away and has a "view" of 2 construction sites and a bunch of smokers. The walls are scuffed and dirty and the living room tiny.

Last year on the other hand we had a three bedroom suite on one of the upper floors. Both the flat and the views were amazing. I could have moved in and lived there quite happily.

On a more positive note the suites are in the heart of the town walking distance from Waverly Station and Princes street. There are plenty of places locally to buy your own food or eat out. The staff are all very friendly and helpful and the public spaces clean and welcoming.

I woud stay here again but NOT in a one bedroom suite on the lower floors.

Room Tip: ASk for a suite on an upper floor and avoid suite 3 on level -3
See more room tips
  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Weegieexpat about Princes Street Suites at 16 Waterloo Place
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brampton, United Kingdom
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Perfectly placed”
5 of 5 stars Reviewed 31 January 2012

Stayed at the Princes suites for 1 night in a 1 bedroom apt. Amazingly convenient for central Edinburgh, pretty much under Carlton hill, 10 min walk to the national Gallery, 10 min to the castle, estimate 10 min walk from the station. No parking on site but you can park at the long stay at waverly station for £18.50 for 24 hrs, cheaper at weekends.
The apartment was very comfortable and spacious, could have quite happily stayed longer, clean, modern all you need for a city break. Marks and spencers on princess street (5mins walk) has a supermarket downstairs for anything you may need.
Although clean some areas of the apartment need refreshing but I would still stay again.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 4 more reviews by CharliesGirl3 for Edinburgh
Ask CharliesGirl3 about Princes Street Suites at 16 Waterloo Place
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Luxary apartment at affordable prices.”
4 of 5 stars Reviewed 19 January 2012

What can I say about this place, except, WOW. Yes you could find little faults with it but that would just be being picky. We had booked a 1 bed apartment, but when we got there 2hrs earier then we should of we were told that we had a 2 bed apartment. Walking through our front door that's when we realised that we had picked a brilliant place to stay to celebrate our anniversary. Lovely fitted kitchen, open planned living room. Two bedrooms one en suite. The staff on the front were very helpful and friendly. Now for the bad bit. After checking out I went to the bank to withdraw some money but noticed I had no money in my account. Cutting a long explanation short I find out that Princes Street Suites had taken out the cost of my stay again. After a 10min phone call to the place they excepted their mistake. Only to find out that it could take 3 days to return my money. Totally spoiling my 2nd day up in Edinburgh. Would I stay here again yes would be the answer even though I had a bad experience over the money

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask PaulD1975 about Princes Street Suites at 16 Waterloo Place
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denny, Scotland, United Kingdom
1 review
“Marvellous!!”
5 of 5 stars Reviewed 17 January 2012

Stayed in 3 bedroom apartment. Apartment was lovely and I would have moved in if I could. Comfortable and well furnished with everything you could need - even hair straighteners! Excellent views and in a central localle. Staff were helpful, friendly and informative. Wonderful weekend and will be back whenever possible.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Claire W about Princes Street Suites at 16 Waterloo Place
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
1 review
“Don't Believe the Pictures!”
2 of 5 stars Reviewed 12 January 2012

We stayed in this apartment styled hotel over the Christmas period. On reading their web site, they suggest luxury suites, fully serviced and suitable for long stays. We took a one bedroom suite.
On the first night, we discovered that the central heating wasn't working in all the rooms particularly the bedroom, other "radiators" were also not working in the main living area. The bed and pillows were very uncomfortable. It's clear that we were the first people to use this apartment in the Scottish Winter!
Do not accept apartment 3 on the minus 3 floor (not sure if this is because we received a good rate from late rooms?), however, this is the furthest room in the hotel overlooking the construction site of the train station and office buildings.
The washer/dryer leaked water onto the floor when in drying mode. The kitchen was well under provisioned for utensils. One coffee mug for two people, no fry pan to cook eggs, not enough cutlery, etc. etc.
During this period, the bathroom amenities were only replenished once, yet the web site boasts of the quality products being used. I think that one of the tricks during the period was to come as early as you can in the morning to hope that the Guests say "no" to a service because we still haven't had a shower. Make sure you let the room attendants know to "come back later".
The only redeeming point for this hotel is the location. It is indeed in the centre of the city and minutes walk to the shopping area. I would not recommend nor return despite the location.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Robert K about Princes Street Suites at 16 Waterloo Place
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Additional Information about Princes Street Suites at 16 Waterloo Place

16 Waterloo Place, Edinburgh EH1 3EG, Scotland
Price range (per night):* INR9,746 - 33,326

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