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Invermark Hotel – reviews, photos

23 Monifeith Road | Broughty Ferry, Dundee, Scotland
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Ranked #20 of 29 Dundee B&B and Inns
3.5 of 5 stars 5 Reviews
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5 reviews from our community

    Trip type
Traveller rating
    2
    0
    0
    0
    3
Date Rating
balloch,scotland
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“dont book this place,they overbook rooms,terrible service.”
1 of 5 stars Reviewed 27 August 2010

I booked the Invermark as I needed a room with three beds with just a few weeks notice, I read the reviews and was slightly concerned but I didn't have many options. We arrived at 5.30 in the evening after a round of golf, only to be told there was a problem with our room. The woman running the place said that one of her regular guests had decided to stay an extra night and that we would have to find alternative accomodation. I told her it was too late for that and she shouldn't have gave the room to someone else, After discussions for about ten minutes she said she would move the belongings of the other couple out of our room and into another.She was going to go through all their personal belongings which I could not believe. At that point the couple turned up and moved out of the room, she then asked another guest if she could take the bedding off her spare bed for us to use.It was like being in an episode of fawlty towers. We got in the room about an hour after we arrived, the room itself was fine,It hadn't been properly cleaned, shower was very poor. I would strongly advise against staying here as this overbooking seems a common occurance and the owner didn't really see it as a big issue.

  • Stayed August 2010, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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The Wild North East of England
Contributor
15 reviews 15 reviews
Reviews in 15 cities Reviews in 15 cities
35 helpful votes 35 helpful votes
“Beware!”
1 of 5 stars Reviewed 29 September 2008
1
person found this review helpful

Arrived at the Invermark on the 23rd September to find that only 2 rooms were available having booked 3 rooms in July - I had to stay 2 doors down at Ashley House B&B. Given a sob story about a 92 year old man who turned out to be the managers father - the rooms had been double booked. As it was my birthday and I was travelling with my 83 year old Dad, 81 year old Uncle, my cousin and his wife, I was not happy. The rooms look great on the website, but were jaded and not too clean. Both the owner and the manager smelled of drink at 3pm, and did not seem to know what arrangements they had made for me! The workman occupying "my" room locked the lounge from the inside to prevent our use.

  • Liked — The house itself
  • Disliked — Being lied to and double booked
  • Stayed September 2008, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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“Excellent Accomodation”
5 of 5 stars Reviewed 24 August 2008
1
person found this review helpful

Stayed here for 4 nights. Couldn't ask for anything more. We had a double room which was en-suite. An excellent cooked breakfast was included in the very reasonable price of £50 per room per night. Staff were very friendly and accomodating. Very clean B&B. I would recommend the Invermark to all. I will be back.

  • Liked — Very good value for money
  • Disliked — Nothing
  • Stayed July 2008, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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scotland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Known for Overbooking!”
1 of 5 stars Reviewed 9 September 2006
4
people found this review helpful

Just returned from a night's stay in what was meant to be the Invermark Hotel, Broughty Ferry. Hotel was booked the day before and I'd been given the last single room, so felt lucky as the pictures of the hotel looked lovely on the net and it was very reasonably priced. At the time of my arrival (which had been communicated to the lady at the time of the booking), I found that the main door was locked, the door bell was rung several times with no answer and the telephone was ringing out, going onto voicemail. Wasn't an ideal welcome having spent 2 hours travelling! After a while, the lady came to the door and told me that there had been a mistake, there was no room for me and that there was a wedding reception party which had taken up the rooms!! The customer service was obismal....not the ideal way to greet guests! Thankfully I managed to get booked in elsewhere. The owner of the B&B I got booked into knew that the Invermark has a reputation for overbooking......beware!

  • Stayed September 2006
    • 1 of 5 stars Value
    • 1 of 5 stars Check-in / front desk
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Invermark Hotel

23 Monifeith Road | Broughty Ferry, Dundee, Scotland
Price range (per night):* INR1,736 - 2,632

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