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The Hotel Broughty Ferry – reviews, photos

16 West Queen Street | Broughty Ferry, Dundee DD5 1AR, Scotland
Hotel amenities
The Hotel Broughty Ferry
Ranked #15 of 32 hotels in Dundee
4.0 of 5 stars 59 Reviews
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59 reviews from our community

    Trip type
Traveller rating
    23
    17
    9
    7
    3
Date Rating
Cupar, United Kingdom
1 review
“Anniversary Treat”
5 of 5 stars Reviewed 15 January 2012

My husband and I always return to this Hotel every year for our wedding anniversary and must say that we would highly recommend a stay there. Jeff and Gerry are such wonderful hosts and the staff are always so attentive and very obliging. The meals are generous in quantity and the quality is first class. As for the rooms, it goes without saying, that these match up to everything else that is on offer and the whole ambience is one of relaxation and total enjoyment.

Room Tip: Difficult to be too selective, as we have stayed in various rooms and each one has its own charm.
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Karen H about The Hotel Broughty Ferry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robyn16, Owner at The Hotel Broughty Ferry, responded to this review
12 March 2012
Dear Karen,
Reviews like yours, make working in the hotel business all worth while ! Thank you so much for your wonderful comments, the staff were all "chuffed " when they read your email. We look forward to seeing you soon.
Jeff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scotland
Senior Contributor
48 reviews 48 reviews
Reviews in 30 cities Reviews in 30 cities
20 helpful votes 20 helpful votes
“Good location for lunch!”
3 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

Have visited this establishment a number of times in the past ten years and have always found it very pleasant for a family lunch! The menu is varied with plenty of choice, the staff are extremely friendly and helpful and the food is tasty and plentiful!
I must stress that we have only visited this hotel for lunch!
You can enjoy lunch in the bar - the television was a bit loud - or in the white-tablecloth restaurant, where peace reigns supreme! This was very nice I have to say!
Not too expensive, a quiet ambience and a good choice of fare - definitely great for lunch!

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask TankermanScotland about The Hotel Broughty Ferry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angus
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“A GREAT CHRISTMAS PARTY - THANKS”
5 of 5 stars Reviewed 23 December 2011
1
person found this review helpful

We had our office staff night out at the hotel (14 people). The staff were very nice on arrival and took everyone’s coats. The Christmas menu was nice and the portions were large enough to feed an army. The quality of food was, as per usual top class and the Indian curry’s always leave me speechless. It is nice to see staff enjoy their work and nothing was a problem for them. The restaurant was full and everyone was having a good time. At one point the total restaurant were singing Christmas songs. Our table left feeling very happy and very full. This was so good, we have booked our office Christmas night out for next year, although i will be visiting a few times more before then. Thanks again guys for the great night and keep up the good work.

  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lower232 about The Hotel Broughty Ferry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dundee, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Unpleasant experience”
1 of 5 stars Reviewed 21 December 2011
2
people found this review helpful

We were recently treated to a night out and a meal from the company I work for. The Christmas menu was not what we expected for a start some of the party ordered the samosa starter and was disappointed to find there was only one tiny samosa on their plates. Furthermore after the main course was served, one of our party asked for ketchup and was given a paper cup that was similar to the one that my daughter is given at a fast food chain. I find it absolutely shocking that this is what you receive in a 4 star restaurant. Don't get me wrong the quality of the food was second to none but we all left still feeling hungry. The level of service we received could have been better but I feel that they did the best they could with the little training that they obviously have not been given... The management need to sort it out and while on the subject of the management we were left feeling very awkward of the way she was talking to the staff in clear earshot of all of the diners. Had it not been for the cheery disposition of the staff working that night I am sure the night would have been a total disaster.

  • Stayed December 2011, travelled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Tracey C about The Hotel Broughty Ferry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robyn16, Owner at The Hotel Broughty Ferry, responded to this review
23 December 2011
Dear Tracey,
We were extremely disappointed with your review. We do take complaints very seriously, comments such as yours cause me grave concern. however we have to date served over 1500 Xmas meals to very happy customers, however that''s not to say that we wont get more ! As you probably realise most restaurants and hotels at Xmas, have to hire youngsters from uni and colleges, in fact we have to employ about a dozen extra staff at this time of year, still as you say, they were all cheery ! We cannot understand why you were let down by the menu, there are 6 starters, 8 mains and 5 sweets to choose from, followed by coffee and mince pies. We have never ever, even outwith the Festive season, heard anyone say they left hungry. On our Xmas menu we serve a 12oz rib eye steak and a 14oz portion of turkey, most people find these portion sizes more than adequate, perhaps the small samosas let the side down. As for the sauce being served in a paper ramekin, I'm so sorry you found this " absolutely shocking " Please accept my apologies and we hope to see you all again.
Kind regards,
Jeff
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Scotland
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Wonderful hotel, superb food!”
5 of 5 stars Reviewed 12 December 2011
3
people found this review helpful

I have visited The Hotel Broughty Ferry a number of times, and always found it to be very welcoming.
The rooms, food and service are of the highest standard (make sure to try the authentic indian curries, the best in town!).
I have recommended the hotel to a number of friends, and I have heard nothing but positive comments from anyone who has visited.
I look forward to my next visit.

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask joely_Mo about The Hotel Broughty Ferry
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Additional Information about The Hotel Broughty Ferry

16 West Queen Street | Broughty Ferry, Dundee DD5 1AR, Scotland
Price range (per night):* INR5,825 - 7,617

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