Charlieandannie's review sums up our experience at this hotel. It started OK when we organized dinner over email as we were late driving into Oban, but when we arrived it all went downhill. We immediately sat down to eat and were served by a very helpful and attentive young Scottish girl who tried her best, although some Kleenex wouldn't have gone amiss as the poor thing had a terrible cold and sniffed constantly. The food was average and when we requested to have our dessert in our room, the manageress brought the desserts on a tray and left them on our table to take up ourselves, presumably with all our luggage!! When we asked if we can have this in our room, she pointed at the food and asked, 'you want me to take this to your room?' to which my partner replied, 'um, yes, that's normally how it works'. With a huff she collected the tray, explaining that the dessert would spoil if we didn't eat it immediately, but obviously the entire meal was preordered so they could get us out of the restaurant as soon as possible and pack up. To top it all off the shower head was broken so my partner had to request another room in which to shower the following morning! Overall, this hotel should be avoided as there are plenty of other guest houses in Oban and Best Western should review their association.
- Queens Hotel Oban
