i stay at the hotel when i am working in oban it is like a home from home rooms are clean and comfortable staff are friendly nothing is to much trouble breakfast are great set you upfor the day would not stay anywhere else when in oban great value for money.

I had forgotten my power cable, went shopping round Oban to no avail, but that was no problem to the staff and I managed to recharge my laptop to keep me going for my day in Mull!!

This hotel is a bit worn and tired in it's appearance, but adequate for what it is. When we arrived it was fairly quiet. The bar seemed only a place to frequent if you are a regular or local. I got the impression that guests staying in the hotel would feel out of place if they decided to drink in there. The staff were friendly enough, we were directed to our rooms, told when and where breakfast was served and that was that. We didn't really see much more of them, unless you go in the bar. Check-out is done the night before departure, or if staying one night, when you check-in. Quite a novel idea but a good one as it avoids confusion, means that you don't get delayed on departure the following morning trying to find someone to do check-out and there's no pressure. The reason they do this is because there's no Reception and everything is transacted fom the bar. You just lock the room and leave the key on a table at the bottom of the stairs before you go, obviously the check-out is done this way because the bar is shut in the mornings.

The accommodation - was comfortable and clean. We had 2 rooms, a double with a single bed where I slept with my children for two nights and a double only where my wife slept for two nights, then my wife and I swapped over for one night - I get to review both rooms. The "Family Room" had a reasonable amount of space, was clean and comfortable but desperately needed painting. Some skirting boards had no paint at all and the place where the tea/coffee facility was kept, was just plywood. My daughter got a splinter from it. The bathroom was spotlessly clean and nice to use. At night, a lovely great halogen light on the fire escape outside the window, lit up our room like Old Trafford!!! Great for those who don't mind the city dwelling "light pollution" but luckily the children were so tired each night they flaked out anyway. At least it made up for the dismal main light in the room. The door lock was extremely stiff indeed, to the point that my wife had to open the door for me each time with much fiddling around. The double was equally no better, only here, in addition, the door closer was broken, the window was wedged firmly open with a block of wood and wouldn't budge in either direction and the bathroom, internal in this room, had no extractor fan.

Breakfast - was good. There was cereal, juice and toast, all self service, and to the dolcit tones of Chris Evans. Excellent as you could make what you wanted. Everything you needed was help yourself and you order your cooked breakfast from the waitress who was friendly. Adequate amount of food, well cooked. No complaints.

Evening Meal - sadly we were not told of or offered (if there was any) food from the bar. No bar menu was forthcoming, so we assumed no food served in the evenings.

Value for money - 2 Adults and 2 Children in 1 Family and 1 Double Room for 3 nights Bed & Breakfast in Oban at the height of the holiday season in August - Total £400 - Yes, I'd say good value for it's location.

Generally - the hotel was in need of a bit of TLC with the painting, the carpet on the stairs was a bit worn, and the lighting inside the public areas could have been better. We were a little concerned on the second night that the room cleaning had been abandoned halfway through and the cleaning cupboard on the landing left open all night with the light on and cleaning stuff left out, but this was rectified the following day. Use the Car Park opposite the hotel if driving. It's only £5 for each 24 hours and tell the man in the kiosk you're staying at the hotel. The Ferry Terminal for Mull etc can practically be seen from the hotel - definately heard and the Train Station is minutes away. Excellent location for visiting Mull and Islands of Iona and Staffa.

Stay there again - Yes, no reason not to but please make an effort to fix the problems I've highlighted to make it an even nicer stay next time.

The accommodations were clean, warm and friendly. The staff went out of their way to help us and make our weekend holiday terrific. I would certainly recommend this hotel to travellers in Oban. Perfectly located to the rail station and ferry. Minutes from the pier and city centre.