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Castleton House Hotel – reviews, photos

Eassie, Glamis DD8 1SJ, Scotland
Hotel amenities
Castleton House Hotel
Ranked #1 of 2 Glamis B&B and Inns
4.5 of 5 stars 14 Reviews
18 May 2009 -
KBScotland

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14 reviews from our community

    Trip type
Traveller rating
    7
    5
    0
    1
    1
Date Rating
Glasgow
Senior Contributor
24 reviews 24 reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
“A good stay, but inconsistent in the dining room.”
4 of 5 stars Reviewed 23 November 2009

My wife and I went for a 'one night romantic' DB&B package which overall was very good value for money. Our room was excellent in size. The main reason for our visit was for the dining. Solid, but could have been so much better with a few adjustments. Arrived in the comfortable drawing room for a pre-dinner drink. 'A Kir please'. "What's a Kir?" (is the polite response). mmm! Next, (to a different member of staff), 'a bottle of Viognier please', and for the red, can you advise me if the Cotes du Rhone 2001 is good one?' "Nobody really knows, except the owner, but eh it is fairly popular". Don't get me wrong, the staff were very nice and attentive, but training is crucial if you want to compete against the 'Airds' and 'Isle of Eriska's' of the world. That said, the wine list was very good value indeed. Then the food. Both starters (A type of Salmon terrine and a Scallop dish) were sublime, as was the two types of beef in a port reduction main course (unfortunately not warm enough, but not cold enough to return). The dessert was only reasonable, however, the biscuits and cheese regained the lost ground again. A fabulous breakfast (the best bacon and sausage I've had in a long time) rounded off a good all-round dining experience. Small negative in the morning being staff related again, as the (very polite) individual didn't know the 'fish dish' on the menu, and had to toddle off to the kitchen to find out. Jesus, it's not rocket-science, surely this type of pre-service preparation should be part and parcel of the staffs' remit. As I haven't stayed at Castleton before, I wasn't sure if this was a hotel which is on the way up, or was on the way down (for some reason I think the latter but may be wrong). However, don't get me wrong it was still a very enjoyable stay, but a slightly frustrating one, as I believe that with some additional attention to detail it could be so much better and realise it's underlying potential.

  • Stayed November 2009, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Scotland
Top Contributor
67 reviews 67 reviews
Reviews in 26 cities Reviews in 26 cities
30 helpful votes 30 helpful votes
“Great food”
4 of 5 stars Reviewed 18 May 2009
1
person found this review helpful

Didn't stay overnight so can't comment on rooms. Visited for a meal - prompt welcome on arrival, quickly offered drinks and given menus. 4 starters, 4 mains, 4 desserts, all of which sounded great! Brought a plate of nibbles with our drinks. Tables well spaced out, plenty of room for everything on table (not always the case with most restaurants!). Food brought out promptly, service attentive but not obtrusive. All local staff (which is refreshing these days), very friendly. Quality of food and presentation were first class. Admittedly not huge portions but ample. 3 courses for £35 per head, house wine £3-ish a glass, bill for 2 including after dinner drinks almost £100 but totally worth it. Will definitely visit again. Hotel has the air of an exclusive "house party", think other diners were staying overnight, all very friendly.

  • Stayed May 2009, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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london
1 review
1 helpful vote 1 helpful vote
“Awful”
1 of 5 stars Reviewed 5 August 2008
1
person found this review helpful

A picturesque looking hotel, beautiful to the eye or so it would seem due to how it is presented via its website. However on approaching this "prestigious" hotel the first thing that strikes you about it is the smell! With a farm featured on the hotel grounds the smell is less than enticing. On entering the rooms we found the decor was more average than "glamorous" and well in need of a refurbishment. I also did not find dinner an improvement as the hotel manager was sat at the bar for the whole duration, which created an uncomfortable atmosphere. However I was pleased to find one good point about this hotel, the staff were very friendly and generally had a good attitude. All in all a waste of money and terrible trip, I would not advise this hotel to anybody.

  • Liked — N/A
  • Disliked — N/A
  • Stayed June 2008, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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VWebster, Owner at Castleton House Hotel, responded to this review
8 December 2008
Thank you for your comments, I am glad you enjoyed good service. As we have a dispense bar with no seating, I would question your point about the hotel manager sitting the bar.

There is however nothing we can do about the occasional smell of the country from the farm next door. It is minor and temporary, and a small price to pay for views of lush green fields, contented grazing animals and acres of golden corn. We are proud to be in one UK's leading food producing areas.

I both write our website and choose the hotel decor and I would not describe it as glamorous. Elegant, yes, but not glamorous.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cumbria
Contributor
16 reviews 16 reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
“Wonderful for special birthday meal”
4 of 5 stars Reviewed 3 August 2008
1
person found this review helpful

Have to say first that we didn;t actually stay there (it's only 10 miles from my dad!) But i did choose it for a special birthday (dad 75) meal for a small family gathering - and it was everything we could have wished and more.

We went for Sunday lunch - and were greeted at the door by freindly, but certainly not obsequious, staff and shown into the comfortable lounge where we looked at the menu. With our sherry we were brought a selection of nibbles including little haggis balls on sticks (great...!) and home made cheese pastry.

We then ate in the conservatory and had a "wing" of it to ourselves - and apart from an unusually sweet sauce on the chicken (chosen, as sod's law would have it, but my very picky 13 year old!) the food was all absolutely marvellous. From cod and crab cakes, to lovely smooth chicken liver pate, home reared roast pork (the most tender i have ever had) to gorgeous date and toffee pud and then good coffee and home made chocs.... The portions were not huge but we all felt quite satisfied afterwards and NOT bloated as we would have had the portions been any bigger.

I know this site is meant to review the whole hotel expereince and I can't comment on the actual hotel accommodation - but if what we experienced is anything to go by (inc. the lovely loos!) I would love to stay there!

  • Stayed July 2008, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Lovely hotel”
4 of 5 stars Reviewed 28 July 2008
1
person found this review helpful

A lovely hotel if you want to stay in the Dundee area but away from the city. Family run and very attentive and friendly staff. The rooms were lovely too, although the shower wasn't great. Particularly loved the breakfasts which were the best I've had in any hotel for a long time - especially the bacon.

  • Stayed July 2008, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Castleton House Hotel

Eassie, Glamis DD8 1SJ, Scotland
Price range (per night):* INR5,601 - 10,082

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